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RushCard complaint: My refund

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Filed 3 Mar 2022 by Nekesha

Rushcard still hasn’t deposit my refund the IRS sent it to my rushcard account and I still haven’t received it I have 5 kids I really need this money I have bills please help use thx

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1 comment

  1. Pissed Customer

    They sent my refund back to theIRS without notifying me of information and they needed needed in order for me me to receive my deposit.... A new policy this year that they arent notifying they're Long Loyal customers about.... I've been with Rushcard for 16years (since 2006) and I must say this was VERY IGNORANT UNPROFESSIONAL & NOT TO MENTION SICKENING OF THEM. NOW I HAVE TO Wait 6WEEKS FOR A PAPER CHECK IN THE MAIL.... ITS RIDICULOUS, I AS WELL HAVE KIDZ, A NEWBORN & BILLS TO PAY. TRYING TO FIGURE OUT HOW TO SUE THEM..... SERIOUSLY, THEY WERE VERY CARELESS OF THE SITUATION & INSTEAD OF SENDING ME A NOTIFICATION LIKE THEY DO WITH EVERYTHING ELSE THEY WANT ME 2BUY OR PARTICIPATE IN, TO SPOKE WITH 3 SUPERVISORS, ONE SUPERVISOR SAID THHY HAD MY $, A WEEK & COULDN'T KEEP IT ON HOLD THE IRS SAID THAT WASN'T CORRECT, THEY SENT MY DIRECT DEPOSIT BACK TO THE IRS THE SAME DAY THEY RECEIVED IT.... SOMETHING NEEDS TO BE DONE ABOUT THE IGNORANCE & CARELESSNESS OF WHAT RUSHCARD HAS BECOME.....

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