RushCard complaint: Denied access to account

Name: Denied access to account
Item: RushCard
Author: Brett

Open 31 Dec 2021 290 views Payment Providers

File your RushCard complaint How does Complain.biz work?

Filed 31 Dec 2021 by Brett

I have been denied access to the money in my RushCard account twice in a one month period due to system failure according to customer service with no explanation of why and no time line when it will be resolved plus no mention of the issues on the app or website which is completely unacceptable and as soon as I can access my account again I am taking out my money and closing my account and putting my story on every social media outlet and media outlet possible, credit card companies should not be allowed to carry on with these business practices

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: RushCard
Filed: 31 Dec 2021
Desired resolution: There is no resolution, can you resolve that feeling you get when your hungry and your card gets denied and your balance is over $500 or when you try to get money from a ATM and your transaction is denied right after you check your balance on your phone app, the better business bureau should get involve and it's my intention to make that happen
Problem: Repeatedly denied access to account funds
About: prepaid card account
At stake: $500

Progress

Filed
Company notified
Company replied
Resolved

31 Dec 2021 Complaint filed and published
31 Dec 2021 Message from Bizzy: we notified RushCard about this complaint.

See all 375 RushCard complaints

Discussion

0 comments

No comments yet. Been through something similar with RushCard? Start the discussion above.

More RushCard complaints

View all 375

Disputes

I have been reaching out to rush card concerning my dispute I filed in Aug of 2021 about my cards…

24 Jan 2022

My refund

I closed my account and received several emails that the paper checks where mailed on 113021. I’ve been trying to…

16 Dec 2021

Card that was suspended because of the replacement card u couldn’t read the numbers on the back of card the cvv number it was buried by the white strip

I have been with rush card for over five years and never have I received such negligence with a company…

23 Sep 2020

Wronged by RushCard too?
Make it sting!

Launch complaint