Complaint: Card sent to wrong customer, now charged $60

on 22 January 2021 about RushCard in category Payment Providers

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My complaint:

I called for a dispute then my card was cancelled I had to $30 expedited fee because I could not afford to wait 7-10 days. My card arrived at another customer’s house in a different state I have period that custom reached out to me after finding my phone number off the internet my expedited card I was charged for is in her mail at her address.

0 0 vote
Justified complaint?

Suggested solution:

Refund me both expedited fees of $60. Apologize for how unhelpful and Jon understanding they were in this process. My trust with them is now broken.

Card sent to wrong customer, now charged $60
Card sent to wrong customer, now charged $60
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