RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Problem with login

Complaint from laleshia1996 on 09 November 2020 about RushCard.

I cannot log in to my rush card account because I forgot my password but it’s sending the code to the wrong email! I can’t do text code because I no longer have access to that phone number!! Read more

Comments: 0
Rating:

Missing money from card

Complaint from ShaudCarmella on 08 November 2020 about RushCard.

I deposited money ony Rush card on 11062020 and the money is gone and I didn't use the card .I can't logging toy account online is giving me hard time I need my money back Asap plz.. Read more

Comments: 0
Rating:

cant get in my account for 24 hours

Complaint from Ericajohn1 on 06 November 2020 about RushCard.

I locked myself out of my account twice today and I need to change the pin number its saying its wrong when I go use the card. They are telling me if the system says to wait 24 hours... Read more

Comments: 0
Rating:

Can't change password

Complaint from Heather backnan on 23 October 2020 about RushCard.

I can not successfully change my pass word every time I change it then try to log in to my account it tells me wrong password!! I have done this many timed been locked out of the system had to... Read more

Comments: 0
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Never received my RushCard in the mail

Complaint from Gnesha33 on 22 October 2020 about RushCard.

It’s been 3 months and I still haven’t received my card yet I have call customer service multiple times asking either for the last 4 numbers on the card and asking if I can get my direct deposit sent back... Read more

Comments: 0
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I need my pending deposit

Complaint from Amie17 on 21 October 2020 about RushCard.

I got a notice about my pending deposit and I sent documents I just want my money I don’t see why it wasn’t in my account as long as my name on it should not be a problem I been... Read more

Comments: 0
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On10092020 tried to make purchase and it said pin was incorrect calls and told have to do online we'll get online don't get an message stating pin and phone was updated account was suspended and card blocked needed to send... Read more

Comments: 0
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Charged for card that was not received

Complaint from Kaybengremia on 08 October 2020 about RushCard.

I originally ordered a Debit card from RushCard, because it was worn out and I needed a chip to be able to rent a car. When I ordered my card, I paid my five dollar fee and I patiently waited... Read more

Comments: 0
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Refunded money

Complaint from Neshell32 on 08 October 2020 about RushCard.

On September 25 my card was stolen and a total of 1561 was taken off my card leaving my kids and I with no food or lights Read more

Comments: 0
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