inappropriate content
Complaint from award on 18 September 2020 about Netflix.
remove this inappropriate film Read more
Netflix complaints
Netflix Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Netflix over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Netflix complaint process
Do you have a dispute or had a bad customer experience with Netflix? Submit your Netflix complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Netflix.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Netflix complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Netflix?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Netflix complaints chart
We have received 38 complaints about Netflix over the last 12 months. The graph below shows a monthly breakdown.
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Netflix complaint statistics
Curious about Netflix's track record in addressing complaints within the Broadcasting Network, Online Services category? Dive into the all-time complaints data right here!
1381
Total complaints
1381
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
1381 ratings
Netflix customer service FAQ:
Why should I file a complaint about Netflix on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Netflix. By filing a complaint on our platform, you can share your experience with others, get help from our community, and hold Netflix accountable for any issues or problems you may have encountered.
What types of complaints can I file about Netflix on Complain.biz?
You can file any kind of complaint related to Netflix, such as billing issues, subscription problems, content quality, technical issues, and any other concerns you may have experienced.
What are the most common complaints about Netflix?
According to our complaints database, some common complaints about Netflix include:
- Billing problems: Some customers report unexpected or incorrect charges on their invoices, difficulty canceling subscriptions, or unauthorized charges.
- Content quality issues: Some customers report low-quality video or audio, buffering issues, or content that doesn't match descriptions or ratings.
- Technical problems: Some customers report difficulties accessing the service, logging in, or using certain features.
- Subscription issues: Some customers report difficulty changing or canceling their subscription, or being charged for a subscription they thought was canceled.
- Customer service issues: Some customers report difficulty reaching Netflix customer service representatives or receiving unsatisfactory responses to their inquiries.
Can I expect compensation or a refund if I file a complaint about Netflix on Complain.biz?
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Netflix customer service directly?
After submitting your complaint through our platform, it's a good idea to notify Netflix directly. You can contact Netflix customer service through their website, mobile app, Twitter, or by phone at 1-866-579-7172.
How to contact the customer service of Netflix?
Below, you will find the contact information for the complaint department of Netflix. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-866-579-7172
Webcare email:
customerservice@netflix.com
Corporate HQ address:
121 Albright Way, Los Gatos, CA 95032
Contact form:
The corporate office of Netflix is located at 121 Albright Way, Los Gatos, CA 95032. You can contact the customer service of Netflix by calling 1-866-579-7172. For Netflix support through email, send your inquiry to customerservice@netflix.com. If you want to reach out to Netflix through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Netflix reviews: (1381)
Authentic experiences shared by our community for your benefit.
Child pornography
Complaint from Journey2kazoo on 18 September 2020 about Netflix.
You are filthy disgusting people to broadcast “cuties”. Shame on you!! I hope you go out of business!!! Cancelling subscription forever!! Smut!!!! Read more
Remove cuties, borderline child porn
Complaint from Removecutiesforfuckssake on 17 September 2020 about Netflix.
This movie is fucking disgusting. Netflix you need to remove this. Read more
This is not 'Cuties' at all, but is revolting, exploitation of children, absolute inappropriate sexualised behavior and a gateway for pedophilia. How did this become an opportunity for Netflix to expose vulnerability of children and blatantly become available for viewers... Read more
This show is absolutely disgusting and wrong in MANY different ways. You should NOT be able to see underage girls taking explicit photos of themselves and posting the, to the Internet. This show needs to be taken down ASAP. What... Read more
Remove cuties movie
Complaint from JohnwiHGroup on 17 September 2020 about Netflix.
Please remove cuties movie it’s disgusting , please stop sexualizing 11 year olds Read more
Cutties movie
Complaint from Kekky on 16 September 2020 about Netflix.
Disgusting making 10 year old girl sexual dances. Read more
It’s absolutely disgusting that you’ve allowed this. Many complaints have been throw at you and you still decide to ignore them.Are you some type of fucking pedophile?what you enjoy watching underaged kids twerk? You should be locked up!vile behaviour!You can... Read more
Child pornography
Complaint from fohneets@hotmail.com on 16 September 2020 about Netflix.
showing of Cuties Young girls in sexual suggestive dancing Read more
This series 'Cuties' which sexualizes 11 year old girls is beyond wrong, no doubt heaven for paedophiles. What is Netflix playing at? I will be discontinuing my subscription. Read more
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