While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 2, 2024
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from cfunches on 05 April 2021 about H&R Block.
Was transferred to the office when I e-filed on 2272021 via the corp (800) number regarding the status of my refund. Called and the so-called manager Yvonne answered and was very rude in word and tone. She verified my identity... Read more
Complaint from Tiffanywilson852@gmail.com on 04 April 2021 about H&R Block.
Good evening my name is Tiffany Wilson on March 6th last month I got my taxes done and the lady that did my taxes was rushing she didnt even look through all my paperwork she did my taxes and 20... Read more
Complaint from cschneider on 02 April 2021 about H&R Block.
I opted to have a tax pro review my taxes due to a retirement withdraw and the Care's Act. The tax pro knew nothing of what I would qualify for; when brought to her attention she ly quit returning phone... Read more
Complaint from 154DelaCruz on 02 April 2021 about H&R Block.
Last year, I provided Ellen Cabrera with my Taxes, (I dropped them off), she never returned my phones calls (I made 6 calls), and she never returned my emails (4 emails). She also never returned my documents, which... Read more
Complaint from James and Jane Tate on 27 March 2021 about H&R Block.
When we filed our 2014 taxes, I also assumed that we had filed taxes for 2013 (as was indicated on the last page of our tax forms provided by HR Block. During both years, I was living and working in... Read more
Complaint from bubbaritz on 26 March 2021 about H&R Block.
Too late - left taxes off came back the following day to get taxes done. My taxes are simple. I just needed to do a recovery credit for the stimulus check I have not received for some reason. When I... Read more
Complaint from crazy2021 on 22 March 2021 about H&R Block.
I want to file my taxes and the person was not sure about my social security income. I was told my refund was $3000.00 if the other income did not affect my social security. I was told to... Read more
Complaint from stevec863 on 16 March 2021 about H&R Block.
A mistake was made on my return which cost me 528.00 dollars.When i called the office they said there was nothing they could do.After paying 204.00 fee that was enough.i did not buy the peace of mind package but i... Read more
I was billed $29.99 for the free filing form. I have now been on hold for close to 3 hours and no one will help me with this charge. Each time someone answers the call, they end up... Read more
Complaint from PhilipB on 11 March 2021 about H&R Block.
On 310 - I call HR to report an issue, I waited for 35 minutes to speak to someone. I got them on a call. They listened to my issues and asked me to hold while they... Read more
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