My complaint:
complete screw up with you filling of our 2020 tax return and won’t accept any responsibility or accountabilities yet words came out of your (H R Block) staff’s mouth ‘sorry we screw up (recorded). Iwe are tired with all the run around and listening to all the excuses that is someone else’s fault yet Iwe pay is to do the tax ? YOU’RE RESPONSIBLE SOON YOU TAKE OUR MONEY
HERE IS WHAT YOU PROMISE AT YOUR OFFICE
ATTACHED A COPY
100% SATISFACTION
100% ACCURACY ? REALLY ?
MAXIMUM REFUND
HERER’S THE PUNCH LINE… NO SURPRISE GUARENTEE
REALLY ? WHAT IS IS WHERE IT SAY.. If we screw it up we’ll do our best to run you around and provide all BS excuses to our loyal customer ? Iwe must miss that sign or advertisement card ?
Suggested solution:
you screw it up you (H R Block) pay for your screw up, the tax and refund all our fee for 2020. I don't think this is worth a LAWSUIT FOR THIS PETTY CRAP, you need to own up to it, suck it up, pay for your mistake. So, what do you want to do ?
again case number 06348111.
oh... there were a older case number 06148421 but some how got lost ? how convenient ?