While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Federica Cantarelli on 15 February 2021 about H&R Block.
My husband and I filed our taxes jointly on line on Thursday February 11th, and because we have foreign incomes and we don't want to mess up, we decided that it was a good idea have a Tax Pro reviewing... Read more
Complaint from carollo on 15 February 2021 about H&R Block.
I signed up for hr block through there website i set up an appt the tax guy Pablo Lata called me acted like he was going to prepare my taxes than took all my information and i never heard from... Read more
Complaint from pitiko on 12 February 2021 about H&R Block.
I bought HR Block federal and state tax software for both 2020 and 2017. 2020 worked without any issues. 2017 Delux is not working. I think it is saying they have no servers to connect to my machine (But they did... Read more
Complaint from rlnice2841@embarqmail.com on 06 February 2021 about H&R Block.
Purchased HR Block HomeownersInvestors Deluxe State Tax Software. Ohio State Tax program guided me to take a $1002.00 Lump Sum Retirement Credit and didn't show me any options. The Ohio State Tax they figured was $200.00 refund. A few... Read more
Complaint from richardni2841@gmail.com on 06 February 2021 about H&R Block.
Purchased HR Block HomeownersInvestors Deluxe State Tax Software. Ohio State Tax program guided me to take a $1002.00 Lump Sum Retirement Credit and didn't show me any options. The Ohio State Tax they figured was $200.00 refund. A few... Read more
Complaint from JMCK0079 on 05 February 2021 about H&R Block.
I called serval times in reference my $600.00 stimulus payment. I was informed on serval occasions the stimulus was sent to an H R Block refund account. I was told the stimulus would be transferred into my account by Jan... Read more
Electronic tax file in 2018, letter from IRS in Nov.2o2o, went to H and R block and a Peace of Mind claim was sent on Nov. 21,2020: I paid the amount in the IRS letter ($8280): The... Read more
Complaint from HRBfrustration on 23 January 2021 about H&R Block.
Over 2 days, I have spent 3.5 hours trying to resolve a Federal Return error. They have a link to fix any error, but the link says, Good news! We found no errors. Tonight I was finally told that maybe... Read more
Complaint from khernandez808 on 05 January 2021 about H&R Block.
I have been with H and R Block for years and never had a problem, even had my direct deposit sent there. Now, they changed banks from Axos to Metabank and I have had problem after problem. They kept my... Read more
Complaint from BOLTLOVER1 on 30 December 2020 about H&R Block.
In July of 2020, I dropped off all original copies of 2 years of joint tax returns which my ex husband file did for us the past 2 years. I dropped off my business forms, student loan tax information and... Read more
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