H&R Block Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 29, 2024

H&R Block complaint process

Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H&R Block.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional H&R Block complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about H&R Block?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

H&R Block complaints chart

We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.

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H&R Block complaint statistics

Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

154
Total complaints
154
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 154 ratings

How to contact the customer service of H&R Block?

Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-472-5625
Contact form:

You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

H&R Block reviews: (154)

Authentic experiences shared by our community for your benefit.

unprofessional ignorant

Complaint from upset customet on 11 March 2021 about H&R Block.

my son dropped off his taxes at Kirkwood highway on 3221, he called 3921 Arlene is the one that worked on his taxes. He gave his full name, she could not pronounce his last name she said... Read more

Comments: 0
Rating:

No Response To Filing

Complaint from DMF18 on 08 March 2021 about H&R Block.

Uploaded my documents on 22121 for a tax specialist to assist me in filing. Generic messages came through so I know it was received, and when I logged in it said someone was working on my return. I messaged with... Read more

Comments: 0
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paid for program online with access code mailed to me

Complaint from jEANNEc403@ on 03 March 2021 about H&R Block.

followed instructions per mailer and paid through my checking account. Program never loaded. Chatted through site and they put me into program but after finishing taxes it ed me for payment again. Spent next several hours on... Read more

Comments: 0
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Anita Winter

Complaint from Mark T. Scholl on 27 February 2021 about H&R Block.

Anita did my taxes on 262021 did not get Efiled checked my status on 2262021 Had not been filed Contacted hrblock in clear lake They then e filed my taxes causing a thre week... Read more

Comments: 0
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Lack of Assistance

Complaint from Tenderlove on 23 February 2021 about H&R Block.

I have tried three times since yesterday to receive assistance with my tax issue. I am retired and on my 1099R there is a 1 in box 7. I am 53, but I am exempt from the penalty.... Read more

Comments: 0
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Glitch in NJ state tax program

Complaint from Dissapointed in HR software on 16 February 2021 about H&R Block.

I bought the HR Block software on Amazon, downloaded it and set out to prepare my taxes. One of the 1099 R notices I received was a total rollover of a 401K account- which should result in a non-taxable... Read more

Comments: 0
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Closed during appointment in before closing time

Complaint from jaimehesen on 16 February 2021 about H&R Block.

Closed during appointment in before closing time, Appointment was at 7:30 ed via text when I got there they had already left they said they were leaving due to the weather even though there was nothing wrong with the weather... Read more

Comments: 0
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