While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
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We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from doclist on 08 June 2023 about H&R Block.
I’m working with an accountant to handle my business and personal accounting and taxes. Two years in a row they failed to account for some Annuity income. For our 2021 personal taxes filed in 2022 they completely failed to include... Read more
Complaint from RobJG on 08 June 2023 about H&R Block.
Wen mid April to get my taxes done. A day later and I receive a text for a missing W2. My mistake, so I send it to them the next day via their company text chat line. No reposes. About... Read more
Complaint from Adksam on 23 May 2023 about H&R Block.
I’ve been using HR Block for a few years. I filed with them in 2020 and they seriously screwed up my taxes so bad! I have been after them to rectify it since and they blatantly. Ignore my pleas. The... Read more
Complaint from John G. on 19 April 2023 about H&R Block.
We have never used a service before but had trust disbursement and wanted to be sure it was done right. We dropped off the documents and were assured it was a simple filing. We heard nothing from them for weeks,... Read more
Complaint from Jmm42 on 18 April 2023 about H&R Block.
1. Original tax calculation was wrong by $261 (low). Amended earnings from brokerage firm required submission of 1040X. That tax calculation was wrong also: $2148 low 2. 1040 X form was filled out incorrectly: columns A and B were swapped and... Read more
Complaint from rf on 07 April 2023 about H&R Block.
I had an appointment with Batool whey in advance. I got a call not even 2 weeks prior to our April 1st appointment letting me know some BS that she had to leave for an emergency and i would have... Read more
Complaint from FrancesMont on 09 March 2023 about H&R Block.
At the beginning of this year I attempted to log on to my HR account. I had issue because I got a new telephone number. As a result I had to create a new account. Then today I got to... Read more
Complaint from Stewwms-77 on 01 March 2023 about H&R Block.
Tax preparer Micheal Vickers having received my taxes weeks in advance failed to file and or ask for extension on my 2020 taxes costing me thousands in 2022. Michael had a question when unable to reach me simply set... Read more
Complaint from Angry Mom on 18 February 2023 about H&R Block.
Last year I heartbreakingly needed to file my sons final return, as he passed away January 2022. Provided his death certificate, ,all his ID info along with mine, it was completed as a representative filing on behalf of a... Read more
Complaint from pmelissa679@gmail.com on 17 February 2023 about H&R Block.
Feel she didn't get the most taxe refund back plus I am single grandma raising my grandson trucking needs lot of work can't get inspection done so they won't allow me to register it because of this have a pile... Read more
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