H&R Block Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

H&R Block complaint process

Do you have a dispute or had a bad customer experience with H&R Block? Submit your H&R Block complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of H&R Block.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional H&R Block complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about H&R Block?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

H&R Block complaints chart

We have received 13 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.

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H&R Block complaint statistics

Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

154
Total complaints
154
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 154 ratings

How to contact the customer service of H&R Block?

Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-472-5625
Contact form:

You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

H&R Block reviews: (154)

Authentic experiences shared by our community for your benefit.

PIECE OF MIND CLAIM

Complaint from Johnboy9 on 17 February 2023 about H&R Block.

I paid for a peace of mind insurance on my 2017 taxes. I received a letter from State of California dated 11-9-2021 which I took to HR Block for review. The tax analyst reviewed my tax return and admitted to me,... Read more

Comments: 0
Rating:

Missing Refund

Complaint from Supermad on 31 January 2023 about H&R Block.

After a year of waiting for IRS ti issue 2021 refund it was sent to HR Block on 1272023. Now nobody can tell me anything as to where the money is, when i will receive it or why its delayec..... Read more

Comments: 0
Rating:

91 days and still waiting for return to be reviewed

Complaint from Lisa Allnutt on 24 January 2023 about H&R Block.

I dropped my simple sole proprietor tax information off with Richard on Oct. 2622, to have him review the return for any errors. I received an phone call update on Nov. 2522, he advised - he has the file... Read more

Comments: 0
Rating:

False Advertising

Complaint from sclemons on 14 January 2023 about H&R Block.

Received flyer through the US mail stating I could download the software for a discounted price. When I attempted to download the product, it would not allow me to do so at the price advertised. Called HRBlock Custome Support, transferred multiple time... Read more

Comments: 0
Rating:

Glitch Causing me Penalties

Complaint from fernando945 on 13 January 2023 about H&R Block.

I filed my 2020 taxes along with my state taxes in april of 2021 and when California started issuing their State Stimilus checks which I would've qualified for I never got mine so I called the Franchise Tax Board and... Read more

Comments: 0
Rating:

Filed incorrect and lied

Complaint from Rebeccawrn on 19 November 2022 about H&R Block.

After Covid spring of 21 I went in to have my 2020 taxes filed and was charged $140 by HR Block to tell me that I did not have anything coming back from the state of Michigan and she had... Read more

Comments: 0
Rating:

Refund of penalty due to misinformation from HR block

Complaint from anushka_ag on 18 October 2022 about H&R Block.

Brief explanation of the issue: - I filed my 2021 taxes with Hr block. My Tax pro submitted my tax documents but never initiated the tax payment. After calling HR block customer service, they initiated the payment.... Read more

Comments: 0
Rating:

Property Tax Refund never was filed.

Complaint from Anne Marie Berggren on 14 October 2022 about H&R Block.

I am my Mom`s POA. She has not received her M1PR refund yet. I called HR with my concerns, the woman was very kind, was going to get back to me but this never happened. My payment method was approved... Read more

Comments: 1
Rating:

Not filing proper documents

Complaint from L. MacLaughlin on 13 October 2022 about H&R Block.

They have fail to complete portions of my taxes resulting in me calling CRA twice only to have a agent tell me that HR fail to claim part of my rent. Read more

Comments: 0
Rating:

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