Complaint: Federal return error

on 23 January 2021 about H&R Block in category Financial Services

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My complaint:

Over 2 days, I have spent 3.5 hours trying to resolve a Federal Return error. They have a link to fix any error, but the link says, Good news! We found no errors. Tonight I was finally told that maybe the IRS can find the error that they can’t spot. Or I could walk in to an HR block brick and mortar. Or print and mail and hope that the same error is not also on my printed form.I paid $70 for the HR block supreme or professional or advanced. Whatever was supposed to make this error free for me and give me access to the professionals should something go wrong.

0 0 votes
Justified complaint?

Suggested solution:

They should find the error and fix it

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