Complaint: overcharge. no contact

on 12 February 2021 about H&R Block in category Financial Services

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My complaint:

I bought HR Block federal and state tax software for both 2020 and 2017. 2020 worked without any issues.
2017 Delux is not working. I think it is saying they have no servers to connect to my machine (But they did have one to charge my credit card!).
The E-File is not going through. Also, they have charged my bank account 4 times extra $19.95. When I call support they only kept passing me around, and now they do not pick up the phone. They have no email for me to contact them either.

0 0 votes
Justified complaint?

Suggested solution:

they should help with the software E-File problem, and return overcharges.

overcharge. no contact
overcharge. no contact
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