Complaint: taxes never filed

on 15 February 2021 about H&R Block in category Financial Services

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My complaint:

I signed up for hr block through there website i set up an appt the tax guy Pablo Lata called me acted like he was going to prepare my taxes than took all my information and i never heard from him again he wont respond to my messages and when i talked to the office he worked at they were rude and didnt have one care about my taxes. Still waiting for a call back that will never happen.

0 0 votes
Justified complaint?

Suggested solution:

fire him, teach customer service skills

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