While some customers may still be encountering a bad experience, our sentiment meter has detected a -60% decline in complaints about H&R Block over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
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We have received 14 complaints about H&R Block over the last 12 months. The graph below shows a monthly breakdown.
Curious about H&R Block's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of H&R Block. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of H&R Block by calling 1-800-472-5625. If you want to reach out to H&R Block through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from CiscoKidd on 21 May 2021 about H&R Block.
Last year (2019 tax year) we received a discount for using a 1040-SR (for seniors), both of us are retired with no W-2's, little income (AGI $25K) and zero tax rate. Total charge last year for Federal and... Read more
Complaint from Chilly on 18 May 2021 about H&R Block.
The manager was notified of my dissatisfaction with the person who incorrectly filed my taxes for 2020 with inaccurate information related to my personal details. The person who filed my taxes acknowledged apologetically that she had not in fact read any... Read more
Complaint from Gus L on 11 May 2021 about H&R Block.
EIP2 payment calculation. IRS states to use AGI from 2019 tax return to calculate EIP2 payment. The H R Block on-line program uses the 2020 AGI. This has created a $1200 error in my 2020 tax return. Called... Read more
Complaint from S5Conner10S on 06 May 2021 about H&R Block.
I used HR Block's new program online to file my 2020 Tax Return and put in the information the exact way that I have done for the past 3 years and the IRS rejected my return. They said that I... Read more
Complaint from Sandlapper on 01 May 2021 about H&R Block.
Contacted both locations phone number and got the same person when trying to schedule tax appt. The person did not know how to locate my information (customer for 10 years) and I was bombarded with questions regarding what type of... Read more
Complaint from RRConboy on 27 April 2021 about H&R Block.
I bought the HR Block program from Walmart in Mountain Home, AR 72653. Part of the return called for entering five (5) 1099-Rs. The total of the 5 WHs was $10.610. But line line 25b on page 2... Read more
Complaint from tolek on 22 April 2021 about H&R Block.
Initially I ask HR Block to fix my CRA taxes ONLY (not IRS). Problem was-I did not get refund of $6000, CRA did not acknowledge RELEVE1 and I paid by mistake 5700 extra to CRA. F. Knowles appear suddenly and... Read more
Complaint from Shaun Alphin on 22 April 2021 about H&R Block.
The IRS has had my return since March 22nd and I haven't heard a thing. Read more
Complaint from lfriberg on 20 April 2021 about H&R Block.
I dropped my tax info off to the above referenced office on 21321 and have still not received an update or status as to if the returns are complete, when they will be complete, how much I may owe, etc.... Read more
Complaint from AV8R on 07 April 2021 about H&R Block.
I purchased the Premium Business and Personal with state return download package directly from the company. The link that they provided was for the Deluxe package which did not include business. After being on hold for 2 hours with their... Read more
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