My complaint:
I opted to have a tax pro review my taxes due to a retirement withdraw and the Care’s Act. The tax pro knew nothing of what I would qualify for; when brought to her attention she ly quit returning phone calls and working on my taxes. I have called HR Block 4 times in the last 2 days to try and speak to someone regarding this. I have been disconnected every time while being transferred to someone who will help.
Suggested solution:
I want a refund and I will do my own taxes at this point.
