While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Carvana over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Carvana? Submit your Carvana complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Carvana.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Carvana complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 42 complaints about Carvana over the last 12 months. The graph below shows a monthly breakdown.
Curious about Carvana's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Carvana. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Carvana by calling 1-800-333-4554. If you want to reach out to Carvana through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from DWoodworth68 on 25 February 2021 about Carvana.
Purchased a vehicle which was delivered on Dec 9th. PAID IN FULL Sent me an odometer disclosure statement with the wrong mileage and a contract with a December 21, 2020 which is incorrect. Two months into the process... Read more
Complaint from ALM on 19 December 2020 about Carvana.
Purchased a vehicle. The transfer of my license plates from trade in vehicle has been an absolute disgrace. Two months into the process Carvana has repeatedly made error after error. It took me calling the Ft. Bend County Tax office... Read more
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