Complaints about Carvana

On this page you can see which complaints are submitted about Carvana.

How to file a complaint to Carvana?

Whatever your complaint about Carvana is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Carvana complaint' button on our website.
2. Describe your complaint in detail, and suggest how Carvana should resolve it.
3. Submit your complaint directly to Carvana and mention that you posted your complaint on

Statistics of Carvana in the category Automotive

2 total complaints
1.0 /10
2 votes

Complaints timeline

No title or registration

Complaint from on 25 February 2021 about Carvana in category Automotive

Purchased a vehicle which was delivered on Dec 9th. PAID IN FULL Sent me an odometer disclosure statement with the wrong mileage and a contract with a December 21, 2020 which is incorrect. Two months into the process... Read more

No problem resolution

Complaint from on 19 December 2020 about Carvana in category Automotive

Purchased a vehicle. The transfer of my license plates from trade in vehicle has been an absolute disgrace. Two months into the process Carvana has repeatedly made error after error. It took me calling the Ft. Bend County Tax office... Read more