Do you have an issue or had a bad experience with Vroom? When you submit your Vroom complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!
Complaint from Kent and Clara F on 04 May 2022 about Vroom in category Automotive
I bought 2018 Jeep Cherokee in November 2021 and still have not received the tags and registrations. I have provided 2 vin inspections. Now they are telling me I need a 3rd one. They will no... Read more
Complaint from Rob Revis on 29 April 2022 about Vroom in category Automotive
I bought a 2014 Jeep Cherokee from Vroom in August 2021 and as of April 30th 2022 I have not received my registration or tag. I have called at least once per week for the past 5 months with... Read more
Complaint from Sreenadh p on 19 April 2022 about Vroom in category Automotive
I bought a car from vroom.com Feb 14th car delivered March 7th temp tags expired April 16th I have been calling them about my expiring temp tags from mid March they keep on telling me some stories the final email... Read more
Complaint from vroom user but no more on 25 March 2022 about Vroom in category Automotive
I have six different version of the so called deal where vroom keeps changing fees, taxes and finally affecting final or purchase price. Then drops contract offer at the end expecting to sign within 24 hours or else the deal... Read more
Complaint from horns2006 on 17 March 2022 about Vroom in category Automotive
I purchased a SUV from Vroom in November and here is a summary of what has happened. I have called them 14 times over 4 months and sent at least 8 emails and all they can say is they will... Read more
Complaint from G Strat on 14 March 2022 about Vroom in category Automotive
Cannot get my title or tag from Vroom. They constantly change the story. My 2 temporary tags are expired and now I have no vehicle to drive No one from Vroom will return my call or give me any information Read more
Complaint from bs2022 on 02 February 2022 about Vroom in category Automotive
My name is Bradley and I purchased a 2019 Ford f-150 4x4 from VROOM online in Stafford, Texas. I traded in my 2019 Ford F-150 simply cause I was needing 4 wheel drive. They picked up my trade in within... Read more
Complaint from Jshachov on 23 January 2022 about Vroom in category Automotive
Vroom allowed my temp tags to expire. I called them many times prior to remind them. No one cares .. I m now paying for a car that I cannot drive. I have to rent a car to get to... Read more
Complaint from D_Denny on 11 December 2021 about Vroom in category Automotive
I purchased a vehicle through Vroom back in June of this year. I have had to call and request temporary tags every month since August. Last month (November), when I called to request new temporary tags, I was told that... Read more
