Complaints about Vroom

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Statistics of Vroom in the category Automotive

9 complaints last year
1.0 /10
9 ratings
9

Vroom complaints:

Tagsregistration

Complaint from on 04 May 2022 about Vroom in category Automotive

I bought 2018 Jeep Cherokee in November 2021 and still have not received the tags and registrations. I have provided 2 vin inspections. Now they are telling me I need a 3rd one. They will no... Read more

Comments: 0
Rating:

Title and temp tags issues

Complaint from on 19 April 2022 about Vroom in category Automotive

I bought a car from vroom.com Feb 14th car delivered March 7th temp tags expired April 16th I have been calling them about my expiring temp tags from mid March they keep on telling me some stories the final email... Read more

Comments: 0
Rating:

Horrible Customer Service

Complaint from on 17 March 2022 about Vroom in category Automotive

I purchased a SUV from Vroom in November and here is a summary of what has happened. I have called them 14 times over 4 months and sent at least 8 emails and all they can say is they will... Read more

Comments: 0
Rating:

Can't get Title or Tag for my vehicle

Complaint from on 14 March 2022 about Vroom in category Automotive

Cannot get my title or tag from Vroom. They constantly change the story. My 2 temporary tags are expired and now I have no vehicle to drive No one from Vroom will return my call or give me any information Read more

Comments: 0
Rating:

CONTRACT

Complaint from on 02 February 2022 about Vroom in category Automotive

My name is Bradley and I purchased a 2019 Ford f-150 4x4 from VROOM online in Stafford, Texas. I traded in my 2019 Ford F-150 simply cause I was needing 4 wheel drive. They picked up my trade in within... Read more

Comments: 0
Rating:

Vroom doesn't care

Complaint from on 11 December 2021 about Vroom in category Automotive

I purchased a vehicle through Vroom back in June of this year. I have had to call and request temporary tags every month since August. Last month (November), when I called to request new temporary tags, I was told that... Read more

Comments: 0
Rating:

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