Our sentiment meter has detected that Vroom complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Vroom, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 0 complaints about Vroom over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vroom's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vroom. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Vroom by calling 1-855-524-1300. If you want to reach out to Vroom through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from JMT on 27 January 2023 about Vroom.
I started purchasing a car on Jan 15, 2023. I wired Vroom.com over $25000 in cash for a vehicle and agreed to let them purchase my car as a trade in. I uploaded all the documents beforehand and was assured... Read more
Complaint from Kent and Clara F on 04 May 2022 about Vroom.
I bought 2018 Jeep Cherokee in November 2021 and still have not received the tags and registrations. I have provided 2 vin inspections. Now they are telling me I need a 3rd one. They will no... Read more
Complaint from Rob Revis on 29 April 2022 about Vroom.
I bought a 2014 Jeep Cherokee from Vroom in August 2021 and as of April 30th 2022 I have not received my registration or tag. I have called at least once per week for the past 5 months with... Read more
Complaint from Sreenadh p on 19 April 2022 about Vroom.
I bought a car from vroom.com Feb 14th car delivered March 7th temp tags expired April 16th I have been calling them about my expiring temp tags from mid March they keep on telling me some stories the final email... Read more
Complaint from vroom user but no more on 25 March 2022 about Vroom.
I have six different version of the so called deal where vroom keeps changing fees, taxes and finally affecting final or purchase price. Then drops contract offer at the end expecting to sign within 24 hours or else the deal... Read more
Complaint from horns2006 on 17 March 2022 about Vroom.
I purchased a SUV from Vroom in November and here is a summary of what has happened. I have called them 14 times over 4 months and sent at least 8 emails and all they can say is they will... Read more
Complaint from G Strat on 14 March 2022 about Vroom.
Cannot get my title or tag from Vroom. They constantly change the story. My 2 temporary tags are expired and now I have no vehicle to drive No one from Vroom will return my call or give me any information Read more
My name is Bradley and I purchased a 2019 Ford f-150 4x4 from VROOM online in Stafford, Texas. I traded in my 2019 Ford F-150 simply cause I was needing 4 wheel drive. They picked up my trade in within... Read more
Complaint from Jshachov on 23 January 2022 about Vroom.
Vroom allowed my temp tags to expire. I called them many times prior to remind them. No one cares .. I m now paying for a car that I cannot drive. I have to rent a car to get to... Read more
Complaint from D_Denny on 11 December 2021 about Vroom.
I purchased a vehicle through Vroom back in June of this year. I have had to call and request temporary tags every month since August. Last month (November), when I called to request new temporary tags, I was told that... Read more
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