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Carvana complaint: Silverock

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Filed 23 Mar 2026 by Angela

I made a purchase with Carvana who uses silver rock to fix cars every time I context Silverock it’s not covered if they can’t help me Carvana states I need to file a complaint with Silverock. No luck at all. My purchase was made May 2025 every time the car needs to be fixed I have to pay for it. I have not been able to drive my car for about four days until it was fixed. I’m not getting any help from Carvana or Silverock.

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  1. Angela Harrell

    I purchased my automobile May 2025. Currently I have had issues with my check engine light being on what I need after getting it checked with spark plugs and coil packs in which I had to buy because Silverock did not cover anything when being told that they could not help me I had to pay for repairs. I canceled Silverock because they could not assist with any thing I needed repaired I was without my car for about five days before getting it repaired.

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