Our sentiment meter has identified a 200% increase in complaints about Kia Motors over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Kia Motors's offerings.
Sentiment data last updated on April 26, 2024
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We have received 15 complaints about Kia Motors over the last 12 months. The graph below shows a monthly breakdown.
Curious about Kia Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Kia Motors. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Kia Motors by calling 1-800-333-4542. If you want to reach out to Kia Motors through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Tonja Prackett on 11 April 2024 about Kia Motors.
My car malfunction whereas my check engine light popped on all of a sudden in my 2016 Kia Optima and my car idle up very high and accelerated very fast and caused me to crash into a brick wall.... Read more
Complaint from WARRANTY RIP OFF on 06 April 2024 about Kia Motors.
I purchased a Kia Optima for my grandson along with a warranty. The engine failed in November of 2023, the transmission failed in Jan of 2024. I paid to replace the engine which cost $7,402.91. Kia has give me the... Read more
Complaint from ANeal on 31 March 2024 about Kia Motors.
I recently bought a 2014:Kia optima turbo. 6 days after I bought it the motor seized on me while driving home. I had a mechanic look at it he thought it was the starter. Took it off had it checked... Read more
Complaint from Rob Botsford on 21 February 2024 about Kia Motors.
I bought a previously leased car at Concord KIA. I was told my service program expired at 60k miles. Just brought my car in to have my final covered servicing before 60k and am being told I have no service... Read more
Complaint from Ayman on 10 February 2024 about Kia Motors.
I bought a car in 2022, suddenly the radio turned black and couldn’t activate it in october 23, went to the agency to check if it needs maintenance, some expert from korea checked the car in November 23, and promised... Read more
Complaint from Charl B on 11 December 2023 about Kia Motors.
It is costing me TT 28,500.00 to replace clutch assembly and bearings on my KIA Niro and it haven't made 4 years since I purchased this brand new from company. I have not gotten good service from the company in... Read more
Complaint from 2017loser on 02 December 2023 about Kia Motors.
I purchased a one owner excellent condition 2017 Kia Soul plus 7 months ago. The engine needs replaced! If the new buyer was given a lifetime warranty it should at least transfer to the 2nd owner! They are the one... Read more
Complaint from 21999420 on 30 October 2023 about Kia Motors.
Purchased a 2018 Kia Stinger Gt a week ago from this dealer and am very pleased with the car itself so far but am disappointed in an advertisement I seen at the sales reps desk just before signing the deal... Read more
Complaint from Rockie on 12 October 2023 about Kia Motors.
My 2019 Kia Optima started smoking while I was driving as soon as I stopped and opened the door the whole engine was engulfed in flames Read more
Complaint from Katherine Luxford on 27 September 2023 about Kia Motors.
Beware buying a Kia with their warranty. Our Kia Sorrento has been at Kia Orbital in Ashford with a broken turbo since 18th August 2023. Kia have agreed to replace the turbo under the warranty. We have just been told... Read more
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