Kia Motors Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Kia Motors over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Kia Motors's offerings.

Sentiment data last updated on April 29, 2024

Kia Motors complaint process

Do you have a dispute or had a bad customer experience with Kia Motors? Submit your Kia Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kia Motors.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kia Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kia Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kia Motors complaints chart

We have received 15 complaints about Kia Motors over the last 12 months. The graph below shows a monthly breakdown.

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Kia Motors complaint statistics

Curious about Kia Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 35 ratings

How to contact the customer service of Kia Motors?

Below, you will find the contact information for the complaint department of Kia Motors. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-333-4542
Contact form:

You can contact the customer service of Kia Motors by calling 1-800-333-4542. If you want to reach out to Kia Motors through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Kia Motors reviews: (35)

Authentic experiences shared by our community for your benefit.

Drivers leather seat torn stitching coming away.

Complaint from 805905 on 19 May 2022 about Kia Motors.

I bought a used Kia Sportage GTLine ISG, reg.no NY19 FFK( now changed to M14 AGB) which had approx 13,500 recorded miles.This was purchased on 160422, and the car was picked up on 290422. Within the first week of buying... Read more

Comments: 1
Rating:

Non Service Compliance for a Safety Recall

Complaint from ahawk39 on 17 February 2022 about Kia Motors.

I contacted Kia Dealership at the address listed back in 2021 about an issue for a safety recall about the engine compartment issue. I am concerned that the engine compartment could catch fire if not repaired. I also documented on... Read more

Comments: 0
Rating:

My Kia Seltos Booking ID B202103403

Complaint from kiaowner2021 on 03 August 2021 about Kia Motors.

It's been 6 months still Rajesh Motor (Kia Franchise in Jaipur) is not able to provide my car. They committed 3 dates first in May then June, last on 22 July. Still, I have no idea about my car. Nor... Read more

Comments: 0
Rating:

Engine failure

Complaint from Lakegard on 30 December 2019 about Kia Motors.

I bought a used 2015 Kia Soul the engine is gone bad there was no indication light or anything. I’ve read they other people have had the same problem. There should be a recall on the 2.0 engines also. I... Read more

Comments: 1
Rating:

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