Kia Motors Complaint Sentiment: Negative

Our sentiment meter has identified a 33% increase in complaints about Kia Motors over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Kia Motors's offerings.

Sentiment data last updated on April 29, 2024

Kia Motors complaint process

Do you have a dispute or had a bad customer experience with Kia Motors? Submit your Kia Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kia Motors.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kia Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kia Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kia Motors complaints chart

We have received 15 complaints about Kia Motors over the last 12 months. The graph below shows a monthly breakdown.

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Kia Motors complaint statistics

Curious about Kia Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 35 ratings

How to contact the customer service of Kia Motors?

Below, you will find the contact information for the complaint department of Kia Motors. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-333-4542
Contact form:

You can contact the customer service of Kia Motors by calling 1-800-333-4542. If you want to reach out to Kia Motors through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Kia Motors reviews: (35)

Authentic experiences shared by our community for your benefit.

Engine failure on 2015 Kia Optima

Complaint from Sada Latrell Chisholm on 16 October 2022 about Kia Motors.

I tried getting a repair warranty coverage for my car when it was purchased. I reached out to Kia motors had my vin number ran through the system by a customer service specialist but never received a call back to... Read more

Comments: 0
Rating:

Almost new (5,000) miles and will not run.

Complaint from Lois Lunt on 21 September 2022 about Kia Motors.

seven days ago I bought my Kia Stinger Scorpion from Nelson Kia in Basset Va. It had 5,000 miles on it ,I drove it about 140 miles between that Thursday and Friday morning. I went to start it the next... Read more

Comments: 0
Rating:

Right rear tire losing air

Complaint from Sudhir Shah on 07 August 2022 about Kia Motors.

My right rear tire is losing air-very slowly. I have taken it to a near by gas station (twice) and twice to the Kia dealership where I bought the car. They have found no leaks in the tire and are... Read more

Comments: 0
Rating:

Blown engine (recall)

Complaint from 5tiny2 on 22 July 2022 about Kia Motors.

I own a 2011 Kia Sorento. I have complied with getting all my recall issues fixed, or so I thought at the Kia Dealers. On July 15, 2022 my son was driving the car to work, and all of a sudden... Read more

Comments: 0
Rating:

clear coat peeling

Complaint from Sandy Neely on 09 July 2022 about Kia Motors.

On July 8 2022 I notice my clear coat has started to peel on my side mirrors and roof. I bought my KIa Sportage on October 31, 2018. Read more

Comments: 1
Rating:

]2

Complaint from amber reeves on 11 June 2022 about Kia Motors.

my name is amber Reeves I am putting in the complaint because my daughter is back at work again today for 16hrs. SHE IS A Teen mother that decided to work hard in life to get where she wants to... Read more

Comments: 0
Rating:

theft of kia vehicles

Complaint from rgc on 06 June 2022 about Kia Motors.

the kia and hyundai vehicles are very easy to steal. In my area I am afraid to let the sorento outside. these thefts are by kids so it is obviously easy. when the kia they stole runs... Read more

Comments: 0
Rating:

Unprofessional ghetto thieves crooks

Complaint from johannagomez2008@gmail.com on 23 May 2022 about Kia Motors.

Never fix the problems in vehicle and take advantage of knowledge that i know of vehicles.when asked for a refund the manager convinced me to not cancel services and will fix all the problems caused by them that very same... Read more

Comments: 0
Rating:

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