Kia Motors Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Kia Motors over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Kia Motors complaint process

Do you have a dispute or had a bad customer experience with Kia Motors? Submit your Kia Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Kia Motors.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Kia Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Kia Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Kia Motors complaints chart

We have received 12 complaints about Kia Motors over the last 12 months. The graph below shows a monthly breakdown.

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Kia Motors complaint statistics

Curious about Kia Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

32
Total complaints
32
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 32 ratings

How to contact the customer service of Kia Motors?

Below, you will find the contact information for the complaint department of Kia Motors. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-333-4542
Contact form:

You can contact the customer service of Kia Motors by calling 1-800-333-4542. If you want to reach out to Kia Motors through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Kia Motors reviews: (32)

Authentic experiences shared by our community for your benefit.

Misguiding and misrepresentaion

Complaint from KIASurrey on 31 May 2023 about Kia Motors.

We bought a car from this dealership from Mohit (salesman). Today we have some serious issues with our car and went there to get them sorted. When we ask the service department that we have these issues such as engine... Read more

Comments: 0
Rating:

Unsatisfactory services

Complaint from Suryavanshi Shrinivas on 13 March 2023 about Kia Motors.

Respected Sir I have purchased the Kia Carens Luxury Diesel model car from Ajinkya Kia Nanded Maharashtra, on 05.08.2022. Car No.MH26 BX7889 VIN No. MZBGE813LNN039993 Engine No.... Read more

Comments: 0
Rating:

Insurance sent Kia payoff, no record!!

Complaint from HelpmeoOcalafl on 13 February 2023 about Kia Motors.

Hi, Jan 5, 2023 I was in a car accident and it was a total loss. Seemed cut and dry, Progressive sent Kia the payoff. I've called Kia customer service numerous times and they still have no proof. But I... Read more

Comments: 0
Rating:

Blown engine

Complaint from TrayceeLynn on 29 January 2023 about Kia Motors.

I bought a 2015 Kia Sedona with the GDI engine, I made 3 payments and suddenly my engine is blown and I am being quoteda $10k repair by multiple mechanics, after researching (as I typically work on all my vehicles... Read more

Comments: 0
Rating:

Worthless warranty

Complaint from Craigc on 21 November 2022 about Kia Motors.

I was pressured into buying a extended warranty. Not worth the paper it was written on. They refused my claim without inspection Read more

Comments: 0
Rating:

Engine failure on 2015 Kia Optima

Complaint from Sada Latrell Chisholm on 16 October 2022 about Kia Motors.

I tried getting a repair warranty coverage for my car when it was purchased. I reached out to Kia motors had my vin number ran through the system by a customer service specialist but never received a call back to... Read more

Comments: 0
Rating:

Almost new (5,000) miles and will not run.

Complaint from Lois Lunt on 21 September 2022 about Kia Motors.

seven days ago I bought my Kia Stinger Scorpion from Nelson Kia in Basset Va. It had 5,000 miles on it ,I drove it about 140 miles between that Thursday and Friday morning. I went to start it the next... Read more

Comments: 0
Rating:

Right rear tire losing air

Complaint from Sudhir Shah on 07 August 2022 about Kia Motors.

My right rear tire is losing air-very slowly. I have taken it to a near by gas station (twice) and twice to the Kia dealership where I bought the car. They have found no leaks in the tire and are... Read more

Comments: 0
Rating:

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