Kia Motors complaint: Refusing to honor the service program that I was promised when I bought my vehicle

Complaint from Rob Botsford reported on 21 February 2024 about Kia Motors

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My complaint:

I bought a previously leased car at Concord KIA. I was told my service program expired at 60k miles. Just brought my car in to have my final covered servicing before 60k and am being told I have no service agreement and it would be $1000.00 out of pocket!
This in spite of the fact that Walnut Creek KIA has been servicing my car and honoring the service agreement and not charging me!
What a scam. Wish I never bought a car from Concord KIA.

Suggested solution:

Service my car for free before my 60k expires.

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