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Carvana complaint: Already needs new motor

Open 133 views Automotive

Filed 18 Jul 2023 by Jessica

I purchased a 2010 Chevrolet equinox on March 27, 2023 from Carvana in Novi MI. The beginning of July it started making a sound which was identified as the timing chain. July 15th it would no longer start. It is waiting to be looked at by a professional automotive shop on July 28th as that was the soonest available time. I called multiple repair shops before this one and all stated they did not want to touch it as these motors are known to be bad and at this point I’m better off getting a new motor which I’ve been quoted $2000-$3000 for. Thus vehicle only had 88,000 miles on it less than 5,000 were put on it by me. They should have known about the motor before selling it to me. I am passed the 100 day warranty and still owe $9000 on the vehicle. How is this right?

Carvana complaint: Already needs new motor
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