General Motors Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about General Motors over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

General Motors complaint process

Do you have a dispute or had a bad customer experience with General Motors? Submit your General Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of General Motors.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional General Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about General Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

General Motors complaints chart

We have received 4 complaints about General Motors over the last 12 months. The graph below shows a monthly breakdown.

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General Motors complaint statistics

Curious about General Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

41
Total complaints
41
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 41 ratings

General Motors reviews: (41)

Authentic experiences shared by our community for your benefit.

Paint peeling

Complaint from Scouch on 19 February 2024 about General Motors.

Paint is peeling off the hood.Its a 2015 Buick encore that has had a motor replacement due to the first piston blowing. Read more

Comments: 0
Rating:

Paint Problem

Complaint from AnonymousMainer on 06 December 2023 about General Motors.

I have paint flaking and peeling on my hood of a 2015 Buick Encore metallic blue color. I’ve only had it a year and 4 months and less than 99,000 miles on it. I actually saw a very small spot... Read more

Comments: 0
Rating:

Part(s) Escalation

Complaint from GraceAnna on 14 November 2023 about General Motors.

I am writing to file a formal complaint against “Moran Chevrolet Inc” and “GM Cares” for their lack of commitment, problem resolution and just plain unprofessionalism. Over the past 4 months, I have witnessed and experienced several instances of unprofessional... Read more

Comments: 0
Rating:

2015 Buick encore paint peel

Complaint from Emily7 on 05 October 2023 about General Motors.

I have 2015 encore , second owner, had the car 1 year paint peeling back hatch and front hood. So bad that I had someone offer to paint but would not give warranty due to manufacturing defects. Local dealers stated... Read more

Comments: 0
Rating:

Buick Encore 2015 Blue Paint Issue

Complaint from Shiprec on 28 March 2023 about General Motors.

I own a 2015 Buick Encore and there is a patch of blue pain that has come off on it's on the back rear window driver side area. Due to the location, the whole door has to be repainted... Read more

Comments: 0
Rating:

Brake Vacuum Issue with 2017 Chevy Mailbu

Complaint from LBo on 23 November 2022 about General Motors.

The brake vacuum broke on my vehicle malfunctioned causing catastrophic engine failure. I was driving in stop and go traffic when my brakes went extremely hard making it almost impossible to stop completely. Once I was able to pull over... Read more

Comments: 0
Rating:

Recurring electrical issues

Complaint from Jol on 11 August 2022 about General Motors.

I have 2018 Silverado and I have had to replace battery,alternator,and now start in the Las 2 mos.I can see how a battery would use up its lifetime but the alternator and now the starter come on ,its only got... Read more

Comments: 0
Rating:

Service

Complaint from Jackson12345 on 03 June 2022 about General Motors.

On June 6, 2021 my check engine light came on my 2022 Chevrolet Equinox. I called Joseph Chevrolet service department. The person who answered the phone was not polite. He told me I had to wait on Monday... Read more

Comments: 0
Rating:

Poor Craftsmanship

Complaint from Richard H on 16 May 2022 about General Motors.

I bought a 2015 1500 Silverado new off the lot. About a year or two after the purchase I decided to get Zebart underbody rust protectant and followed that for a couple of years. Now after just 7 years my... Read more

Comments: 0
Rating:

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