General Motors Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about General Motors over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

General Motors complaint process

Do you have a dispute or had a bad customer experience with General Motors? Submit your General Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of General Motors.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional General Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about General Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

General Motors complaints chart

We have received 4 complaints about General Motors over the last 12 months. The graph below shows a monthly breakdown.

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General Motors complaint statistics

Curious about General Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

41
Total complaints
41
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 41 ratings

General Motors reviews: (41)

Authentic experiences shared by our community for your benefit.

Water Damage, 2017 Buick Cascada

Complaint from lamberthlaw on 16 November 2021 about General Motors.

October 78, 2021 I carried my automobile to the dealership for damage caused to my vehicle as a result of a clogged drain tube. I was experiencing extreme emotronic issues and my car was full of water. They... Read more

Comments: 0
Rating:

Key will NOT disengage from ignition

Complaint from bapenticoff on 11 November 2021 about General Motors.

2016 GMC Canyon. The key will not disengage from the ignition. The shifter has been replaced twice already, but the problem has become very pronounced in the last couple of days. Read more

Comments: 0
Rating:

Transmission issues

Complaint from Bigo on 10 November 2021 about General Motors.

I have a 2019 Colorado ZR2 with transmission issues it’s now been 4 weeks in a shop waiting on gm to Decide on what to do they changed fluid first time didn’t fix changed Torque converter didn’t fix changed transmission... Read more

Comments: 0
Rating:

Factory Warrenty

Complaint from Jerryfrazier1953@yahoo.com on 10 November 2021 about General Motors.

82,000 miles and my Transmission went out on My 2017 GMC Vin 3GTP1NEC9HG451429 GM Dealer at Auto Nations on Mt Mariah in Memphis want 5,200.00 to replace. Motor and Trans normally carry 100,000 Miles. Read more

Comments: 0
Rating:

COMPLETE BRAKE FAILURE

Complaint from lriversrmt@att.net on 14 October 2021 about General Motors.

I purchased a 2020 XT4 in March of 2020. Approximately 3 months after, I had brake issues. I took it to Ron Carter service center(where I purchased the vehicle)in Friendswood, Tx. It remained in service for approximately 1 week in... Read more

Comments: 0
Rating:

ECM went out four months ago.

Complaint from Jimbob on 27 September 2021 about General Motors.

The ECM went out on my 2011 GMC Acadia four months ago. It has been sitting on the lot at the dealership in Thomasville waiting on part. Why does it take so long to get a part from a company... Read more

Comments: 0
Rating:

missing trailer hitch

Complaint from t wilson on 16 September 2021 about General Motors.

i prchased a 2021 trailblazer last year. i happed to find the orriginal window sticker with the list of equipment yesterday. listed under performance and mechanical is trailering equipment. i took the car to my chevrolet desler and asked the... Read more

Comments: 0
Rating:

Replacement of parts

Complaint from David West on 10 September 2021 about General Motors.

I had to replace the fuel pump and sending unit in my 2017 Camaro with less then 4000 miles. This car sets in my garage 6 months of the year. I have had numerous cars and have never had to replace... Read more

Comments: 0
Rating:

No spare tire or lug kit in car

Complaint from mboyd3 on 01 September 2021 about General Motors.

I had low air in one of my tires, and I put air in the tire. It kept getting low so I decided to put on the spare to get it fixed. I never had a tire changed. In the trunk... Read more

Comments: 0
Rating:

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