General Motors Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about General Motors over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

General Motors complaint process

Do you have a dispute or had a bad customer experience with General Motors? Submit your General Motors complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of General Motors.

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Finally, we can turn your complaint into a professional General Motors complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about General Motors?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

General Motors complaints chart

We have received 4 complaints about General Motors over the last 12 months. The graph below shows a monthly breakdown.

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General Motors complaint statistics

Curious about General Motors's track record in addressing complaints within the Automotive category? Dive into the all-time complaints data right here!

41
Total complaints
41
Open Complaints
0
Complaints pending
0
Complaints resolved
1.4
/10 41 ratings

General Motors reviews: (41)

Authentic experiences shared by our community for your benefit.

Broken Navigation system

Complaint from spinaler on 25 August 2021 about General Motors.

I purchased a 2020 premier equinox in February 2020. Due to the pandemic i did very little driving until June of 2021 when i took a trip to Massachusetts. I noticed that my navigation system was working, yet it... Read more

Comments: 0
Rating:

Damaged Key By Dealership Billed In Error

Complaint from Rita Bland on 22 August 2021 about General Motors.

Hello my name is Rita Bland- Cellphone- (818)-477-8005. On August 6, 2021 my Chevrolet Cruz-Lt, 2015 would not start and was toad to the Felix Chevrolet Dealership at 3330 S. Figueroa Street. I was not contacted at all for more... Read more

Comments: 0
Rating:

Damaged Key By Dealership Billed In Error

Complaint from rbland on 20 August 2021 about General Motors.

Hello my name is Rita Bland- Cellphone- (818)-477-8005. On August 6, 2021 my Chevrolet Cruz-Lt, 2015 would not start and was toad to the Felix Chevrolet Dealership at 3330 S. Figueroa Street. I was not contacted at all for more... Read more

Comments: 0
Rating:

Roof Leaks

Complaint from pelican418 on 28 June 2021 about General Motors.

I purchase a 2018 Chevrolet new from Capitol Chevrolet in Austin Texas. The vehicle has apprx. 52,000 miles and the roof has started to leak. There is certainly a defect in the workmanship of the construction of the roof of... Read more

Comments: 0
Rating:

Parts Unavailable for 2012 Chevrolet Volt

Complaint from jlibriz on 11 June 2021 about General Motors.

RE: 2012 Chevrolet Volt, case number 9-6740964306. I am an owner of a 2012 Chevrolet Volt (VIN 1G1RD6E45CU122675) which I purchased for my daughter for commuting to college. The vehicle had an issue with the BCC module and I brought... Read more

Comments: 0
Rating:

TO LONG FOR REPAIR

Complaint from peterbilt1733 on 11 June 2021 about General Motors.

THE TRANSMISSION WAS ACTING UP AND THIS WAS THE SECOND TIME TOOK IT IN 63 TOLD ME THEY WOULD PULL TRANSMISSION ON FRIDAY A WEEK LATER STILL HAVE GOT MY TRUCK AND NO LOANER CAR BEEN WITHOUT A CAR CALL... Read more

Comments: 0
Rating:

Angry elderly female

Complaint from Elderly Female on 28 May 2021 about General Motors.

To whom it may concern: I have a complaint against Joseph Chev. in Colerain Township Cincinnati, Ohio I made an appointment with the service to have maintenance taken care of on my 2010 Trav. on Monday May 24,2021. I was told to... Read more

Comments: 0
Rating:

Broken transmission dip stick tube

Complaint from Marian Harkof on 23 March 2021 about General Motors.

The transmission dip stick tube was broken . Oil change tech noticed problem while checking oil level. The broken tube looks like it was rubbing on a sharp object causing the damage . This seems to indicate a improper location... Read more

Comments: 0
Rating:

Paint peeling off

Complaint from dajames525 on 24 February 2021 about General Motors.

I have a 2014 Z-71 Chevy Silverado with only 65,555 miles on it. With only about 45,000 miles I I noticed several places that the paint was peeling off on both sides of the truck .A little place became... Read more

Comments: 0
Rating:

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