I let Carvana know that I would be transferring my plates to the car I purchased days before I picked up the car and even ed that I would be transferring the plates Atleast 5 times. The driver who dropped off the car even ed the plates would be transferred. Carvana emails me after the purchase and tells me my new plates will arrive may 24th. I called and they gave me the run around saying to call my dmv which told me to call Carvana. Finally all I got from Carvana was that they messed up and didn’t read the paperwork and that they were sorry
Carvana should take the blame since they admitted they messed up and send me a refund for having to pay for plates now. I had just renewed my plates with the dmv right before I got the car. I feel it was done on purpose so they wouldn’t have to give a refund.