Carvana complaint: Rear Subframe

Complaint from Jay Pierce reported on 07 June 2022 about Carvana

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My complaint:

Bought a 2013 Mercedes Benz c300 4matic had it for about 9 months now took it to the dealer for an airbag recall come to come to find out the entire Rear Subframe is extremely rusted out and it is unsafe to drive now remember when they sale you these cars they say the cars are fully inspected which can’t be true because there’s no way you can miss the frame being rusted out if you doing a full inspection.

Suggested solution:

They can pay the Mercedes dealer to repair my Subframe or give me another Mercedes I do not have photo yet the car is still at the dealer the text

Carvana complaint Rear Subframe
Carvana complaint Rear Subframe
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