The Salvation Army USA Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering The Salvation Army USA's offerings.

Sentiment data last updated on May 14, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

The Salvation Army USA complaints chart

We have received 45 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

307
Total complaints
307
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 307 ratings

The Salvation Army USA reviews: (307)

Authentic experiences shared by our community for your benefit.

Not enough bins

Complaint from Pnutnsug112 on 29 December 2020 about The Salvation Army USA.

I always donate to the salvation army, but the last time I did ,all of the donations were outside of bin. It was not easy to leave my items for fear they would be damaged by weather. There should... Read more

Comments: 0
Rating:

Christmas toys

Complaint from Nicole F on 28 December 2020 about The Salvation Army USA.

My sons dad was killed by gun violence. I signed up to receive toys for him for Christmas. He is 9 years old. I received his toy bag and it was for a toddler. The bag included learning toys, clothes... Read more

Comments: 0
Rating:

Urinating On Parents Property

Complaint from ButterflyGirl on 25 December 2020 about The Salvation Army USA.

Never in a million years would I think this would have happened. Everything was running smoothly until the Salvation Army truck showed up to my parents house to pick up a donation. One of the drivers proceed to go on... Read more

Comments: 0
Rating:

Unfair treatment of lieutenant officer

Complaint from Nicci01192 on 16 December 2020 about The Salvation Army USA.

A couple months back my husband expressed his concern over salvation army at which point the lieutenant officer Wayne came to my place if residence yelled in front of my 4 year old son while I'm pregnant said that he... Read more

Comments: 0
Rating:

Closing ahead of schedule!

Complaint from Ivellee on 10 December 2020 about The Salvation Army USA.

This is tht third time in the last month that salvation army has closed before 2pm! No posting were made to explain early closing. Many people had to go hungry this week because they could not find a ride to... Read more

Comments: 1
Rating:

Liar..

Complaint from C772094 on 01 December 2020 about The Salvation Army USA.

I went to bring 3 beautiful glass tables.. The man helping was annoyed I was even there! I told him what I had and he pointed to a door where I could put them.. I stated I needed help getting... Read more

Comments: 0
Rating:

Bell Ringer

Complaint from NinaA83 on 29 November 2020 about The Salvation Army USA.

I stopped by Walmart Market on 11282020 at about 12pm. When I walked in I noticed the bell ringer not wearing his mask. When I walked out maybe 20 minutes later, he still had his mask down around his chin.... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?

Media uploaded by our community