The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 28, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

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How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 49 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Sorry drivers not picking up donations

Complaint from Lazy drivers on 17 September 2020 about The Salvation Army USA.

This is the second time I have scheduled a bulk pick up and come home and they haven’t picked the items. Leaving a note that they couldn’t pick up my donation due to condition issues. What issues??? They’re just the... Read more

Comments: 0
Rating:

No monitor in building with clients

Complaint from Worried about safety on 08 September 2020 about The Salvation Army USA.

The El Dorado, AR shelter is leaving homeless people in their shelter without a monitor supervising. It started last weekend, Saturday, Sunday and Monday. Once the overnight monitor leaves, he leaves, Jon, one of the homeless people... Read more

Comments: 0
Rating:

Chairman isn't helping anyone

Complaint from Brandi69cox on 01 September 2020 about The Salvation Army USA.

Salvation Army would meet once a week for one hour to help thosein need about 6 months ago..noone meets there Eric the chairman doesn't answer the phone. He also said he had helpes me before..itd been about 4 years since... Read more

Comments: 0
Rating:

Over charging

Complaint from joshuaallansmith1978@gmail.com on 28 August 2020 about The Salvation Army USA.

I walked in the 6th avenue store and seen a craftsman 1 horse power 3 gallon air compressor that had a price of $129.99. I figured it was to high so I looked on the internet to compare prices. eBay... Read more

Comments: 0
Rating:

Outrageously high prices

Complaint from MS .X on 27 August 2020 about The Salvation Army USA.

Ive never seen anything like this with these types of prices for a non profit organization to be forcing consumers to pay these kinds of jack ups.... Its been going on for a while but got worse now post covoid. .... Example... Read more

Comments: 0
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Worker threatened me and my daughter

Complaint from Popcutta on 25 August 2020 about The Salvation Army USA.

On Monday 8242020 a worker at Evangeline booth salvation army threatened to hurt me when I was off camera called me a goofy and said my 8 year daughter wasn't going to be sht because I teach her to lie... Read more

Comments: 0
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119th st. Overlandpark, Kansas

Complaint from Tjc1970 on 17 March 2020 about The Salvation Army USA.

Well to begin with , the manger at this store happens to be a close friend of mine. But something's she told me the other night whial she had a couple drinks, has well left me uneasy. And I've... Read more

Comments: 1
Rating:

Just to make a exchange.i

Complaint from Eleanor Smith on 23 February 2020 about The Salvation Army USA.

I purchased a headboard and bed railings at one of your salvation army locations. The headboard is fine but the railings were too small. All i asked for is to be able to exchange the railings for the right size.... Read more

Comments: 0
Rating:

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