The Salvation Army USA Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 23, 2024

The Salvation Army USA complaint process

Do you have a dispute or had a bad customer experience with The Salvation Army USA? Submit your The Salvation Army USA complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of The Salvation Army USA.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional The Salvation Army USA complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about The Salvation Army USA?

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The Salvation Army USA complaints chart

We have received 52 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.

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The Salvation Army USA complaint statistics

Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!

306
Total complaints
306
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 306 ratings

The Salvation Army USA reviews: (306)

Authentic experiences shared by our community for your benefit.

Inhumaness

Complaint from Wendyalley on 19 August 2023 about The Salvation Army USA.

A homeless veteran who was staying at the Tyler, TX Salvation army went to the hospital to have major heart surgery and when discharged from hospital salvation army denied him entry to his room he was staying in to rest... Read more

Comments: 0
Rating:

Refusal to sell items

Complaint from Uy on 16 August 2023 about The Salvation Army USA.

Went into Salvation Army Saturday, August 12, 1923 there was 10 10 tables with Halloween items displayed picked out two items went to register refusal to sell cashier stated manager wasn’t selling Halloween items yet the manager has no right... Read more

Comments: 0
Rating:

Rude service and failure to relay information

Complaint from Daynag93 on 14 August 2023 about The Salvation Army USA.

I came to salvation army in Reidsville North Carolina to filled out paperwork for rental assistance. The social services manager told me to bring the paperwork back after meeting with me and getting all paperwork in order. She stated she... Read more

Comments: 0
Rating:

Food and been mistreated

Complaint from Donna45 on 27 July 2023 about The Salvation Army USA.

I got treated wrong and they wouldn't let me come back cause I had a family emergency and that wasn't fair at all and a lot more things isn't right the food they have milk in the refrigerator until it... Read more

Comments: 0
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Veterans SSVF

Complaint from Riverciti4U on 26 July 2023 about The Salvation Army USA.

Salvation Army USA is Non-Profit 501c3 who's a Provider of Housing by and through VA Grants called SSVF in Houston, Texas which also receives other Donations to assist Homeless Veterans and those Veterans who are near Homeless etc. with Rents... Read more

Comments: 0
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Salvation army in Garland Texas

Complaint from morganshawna59@gmail.com on 22 July 2023 about The Salvation Army USA.

My complaint is for the Garland salvation army on the on 1st Street in Garland I went to them on 7/18/2023 to ask for help on a light bill they denied me they was rude the very first time when... Read more

Comments: 0
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Abuse treatment from MOD

Complaint from IThol on 22 July 2023 about The Salvation Army USA.

Today July 21 2023 I was shopping at Bird Road location in Miami. The store was about to close when I went to the counter, MOD offered me to check me out. When he finished I noticed he... Read more

Comments: 0
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Harassment

Complaint from jtromantic1234@gmail.com on 18 July 2023 about The Salvation Army USA.

Staff including Race and Kayla and huge girl pink hair have harassed and threatened me multiple times and is never appropriate I am in wheelchair with several broken bones in my foot and it's not healing. Inappropriate I will speak... Read more

Comments: 0
Rating:

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