While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 20, 2024
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We have received 53 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.
Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Ehenderson020@gmail.com on 12 October 2023 about The Salvation Army USA.
I had emergency happen wich caused me to need some assistance I called for 2 weeks no call back no nothing went up there for them to redirect me to call the same number that dont answer just answering machine... Read more
Complaint from Andrews Family on 06 October 2023 about The Salvation Army USA.
We stay in the family dorms with a 4 year old and a 5month old baby and when I go to work, they make her and the babies stay outside until I get back from work sometimes after 5pm. The... Read more
Complaint from Ngwinn on 06 October 2023 about The Salvation Army USA.
This was the most insane visit yo the location I have ever had in the 20 years I have been shopping here. The store manager called me a bitch and got in my face and bumped me acted as if... Read more
Complaint from Michael Williams on 03 October 2023 about The Salvation Army USA.
I was aware that on Saturday, Sunday, and the following Monday for Labor Day, the day room at a local shelter in Norfolk would be closed. However, unexpectedly, the head monitor came out after going inside and announced that the... Read more
Complaint from Adequate on 30 September 2023 about The Salvation Army USA.
Daniel was cashier today and I had a few items I didn't want and he told me to go put them back I just had surgery the other day and he was very rude to say something like that poor... Read more
Complaint from Lakeisha on 29 September 2023 about The Salvation Army USA.
Jane claims 2022 she was going help with my rent lie never helped me then I reached out September of 2023 few eeek ago the same issue she can help but never reply to my emails wen I was there... Read more
Complaint from Silvermoon4200 on 28 September 2023 about The Salvation Army USA.
I have been in contact with my local police department and now I'm contacting you. This incident has happened more than twice I know my rights and what the laws are the Salvation Army in Pittsburg Kansas is throwing away... Read more
Complaint from Margie seay on 07 September 2023 about The Salvation Army USA.
Went there for utility help and was approved. Reason for asking for help is I was robbed of everything I had. I'm on disability so can't make up for it with overtime. Then they told me being... Read more
Complaint from Nit1134 on 03 September 2023 about The Salvation Army USA.
He is probably the most self-consumed person that is apart of this organization. Everyone from Woodbridge, Manassas, and Alexandria, Virginia. Have all had issues with him considering he has power of all the employees in this District, I work for... Read more
Complaint from J Marie on 28 August 2023 about The Salvation Army USA.
I went to this Salvation Army on a Thursday which is teacher/ student discount day. I had one item. I showed them my Michigan Teacher Association card ….because it is summertime we have to turn our teacher badges... Read more
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