While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about The Salvation Army USA over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
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We have received 49 complaints about The Salvation Army USA over the last 12 months. The graph below shows a monthly breakdown.
Curious about The Salvation Army USA's track record in addressing complaints within the Non-Profit category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Vernonlex on 24 November 2020 about The Salvation Army USA.
Major Steve Carroll Jr. Blocked me on the Salvation Army Facebook page for no reason and that's how I stayed in contact with the army with him I can show you a screenshot all I asked him was if he... Read more
Complaint from anglersd on 09 November 2020 about The Salvation Army USA.
My wife had recently passed away like 2 days ago. she had medical supplies and equipment she would have loved to donate because she was a christian woman. I stepped inside the back door in my hometown location and I... Read more
Complaint from Kungaro2000 on 26 October 2020 about The Salvation Army USA.
I had a friend donate an art easel. I wanted to purchase it but was told that it had to be processed and that they didn’t do processing on the weekends and to come back on Monday morning when... Read more
Complaint from Us guy 87 on 16 October 2020 about The Salvation Army USA.
The workers are not wearing masks in the back where house and they keep coming up front with no masks. Its everyday. Read more
Complaint from jossie on 15 October 2020 about The Salvation Army USA.
I scheduled a pick up and I had to wait about 10 days and call several times to find out the time that the furniture would be picked up. When the drivers arrived they already were in bad... Read more
Complaint from Debree on 13 October 2020 about The Salvation Army USA.
Prices are ridiculous need to be boycotted some of the items aren't worth selling ,dirty,rusty stain,torn,just a few more dollars can be brought new. My question is who is pricing these item and who's pocketing the the proceeds of profits.why... Read more
Complaint from Retcap201 on 12 October 2020 about The Salvation Army USA.
On Monday 10-12-20 at approximately 4:00 PM my wife and I took several items to the Salvation Army Center on Louis Henna Blvd. in Round Rock,Texas. I backed my Mercedes SUV up in behind where the trailer was parked. The... Read more
Complaint from Brittanyjones29 on 09 October 2020 about The Salvation Army USA.
On October 8th the employee by the name of Veronica email address:Veronica.ruic@usw.salvationarmy.org spoke with a random individual and disclosed that I was located at this hotel that’s being raned like a shelter, and also told the Individual... Read more
Complaint from Mama bear BENNETT on 28 September 2020 about The Salvation Army USA.
The prices at your stores are just ridiculous!! Clothing prices are ok if you buy the color of the day but my God, household items and home decor are horrible!!! These items are USED!! Some are broken,missing pieces,... Read more
Complaint from Kellisa on 23 September 2020 about The Salvation Army USA.
We entered the store at 4:30. At 4:40 the manager turned off the lights and starting screaming that the store was closed and that everyone needed to get in line or we wouldn‘t be allowed to check out. Then as my... Read more
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