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The Salvation Army USA complaint: Store closing before designated hours

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Filed 9 Sep 2022 by Angelique

Today will mark the third time in the past few months that I have tried to go to the Dover NJ location and they are closed before 5 pm. The first two times I was there by 4:30 and the doors were locked. Which I never complained!! Today was different I got there at 4:45pm and I went to open the door I said it is not 5 pm. He said No closed. I said I was hear yesterday and I know what I want the item is on the counter. He said No.I go to my car and sit very angry and as I am sitting in the car two people man and woman ho ti the door and he lets them in. I go back up to the door he tells me that was the manager. That was Manager well you didn’t let him in right away so you didn’t recognize your manager. So I wait and the guy comes out with sneakers and I ask him Are you the manager of the store he said No. please explain why that the man and woman who were not together came 7 minutes after me and were allowed in but I was told No. I have attached a photo of the employee and the two individuals who came after me and got to go in but I was told tomorrow. Well my time is just as important as the next person. I can’t tell you how upset, angry and very disappointed in the was I was treated. I suggest you change the hours indicated on the front door!!
Sincerely and annoyed,
Angelique DosSantos

The Salvation Army USA complaint: Store closing before designated hours
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