The Salvation Army USA complaint: the rudest staff I have ever encountered

On Aug. 21, I paid $140 to hire someone to pick up my donations to drop it off at Salvation Army at Kapiolani Blvd. I could have sold online 2 sofas and 1 coffee table but instead I took this route, wanting to help out. I completely forgot to get tax receipts and I immediately started calling them and left messages and I finally got a call yesterday, the 26th. This guy at the dispatch line, was extremely rude to me from the beginning of our conversation, asking me how he should know that it was me who donated them and he never saw my items of description and I said, I have all the pictures of my belongings and he said send it to me on my phone and started blurting out his number and I said you should at least give me a chance to write the number down! He said, maybe my drivers took the tax receipt and it was my fault that I did not ask for it. He cut me off, not allowing me to speak, he was very hostile and I finally said how can you treat me like this when I even paid my own money to pay for donation drop off and I donated very good furniture, and I was literally in tears talking to this man. He continued to speak very aggressively denying what I was saying although I had every proof of donation! I am very disappointed and I should have picked another place for donation. What a horrible place to treat people like this.