While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Shoppers Drug Mart over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 4, 2024
Do you have a dispute or had a bad customer experience with Shoppers Drug Mart? Submit your Shoppers Drug Mart complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 35 complaints about Shoppers Drug Mart over the last 12 months. The graph below shows a monthly breakdown.
Curious about Shoppers Drug Mart's track record in addressing complaints within the Pharmacy category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Shoppers Drug Mart. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Shoppers Drug Mart by calling 416-256-9642. If you want to reach out to Shoppers Drug Mart through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ravi Problem on 07 June 2022 about Shoppers Drug Mart.
Medication was ordered 28th May and asked to pickup on Friday 3rd June , when I went to shop said , medication is not available, whole one week no body bothered to tell me back prescribed medication is not available... Read more
Complaint from Pharmacy z x2 Question on 29 May 2022 about Shoppers Drug Mart.
Not being able to access drugsmedpaincoldflu from a store pharmacy when in need .. store closes at 4:00 daily. Read more
Complaint from NotAnOldLady on 26 May 2022 about Shoppers Drug Mart.
I was at this Shoppers Drug Mart location doing some shopping. When I went to pay for the items, the East Indian cashier offered me the seniors discount, and when I said I wasn't a senior (I'm only 50, born... Read more
Complaint from neilg on 23 May 2022 about Shoppers Drug Mart.
Hello,I bought a $28 pair of sunglasses on April 24th. Unfortunately after 2 weeks and only wearing them briefly 2-3 times, both of the side pieces of the frames snapped. I think the product may be faulty as they snapped... Read more
Complaint from Kiranali on 22 May 2022 about Shoppers Drug Mart.
So it happened today around 10 30pm shoppers salem an and taunten road. I was checking travel size perfumes worth 19.99. One was opened by someone I thought may be you could open n check and buy the... Read more
Complaint from David Sinclair on 14 May 2022 about Shoppers Drug Mart.
April 1522 I asked to return an item, Jamieson Magne $10.79 purchased March 622 from the Kingsway, Burnaby, B.C. store. The young woman said it had to be returned at the store it was bought because it was not... Read more
Complaint from Secret Shoppers on 13 May 2022 about Shoppers Drug Mart.
1. Spit on the window of the entrance and when I notified the cash person she shrugged her shoulders and said SO! disgusting! 2. WHen I went to cash out I thought the person was gone but NO, thery... Read more
Complaint from faon on 13 May 2022 about Shoppers Drug Mart.
I was at this store yesterday for seniors discount day. I bought several items. This store used to have 3 or 4 checkout counters with staff and a few self-serve checkouts. Now they have 1 cashier and many self-serve checkouts.... Read more
Complaint from Irkedandangry on 12 May 2022 about Shoppers Drug Mart.
Employee told me to proceed to checkout machine if I was paying by debit or credit card. I asked her to check me out in person where I was. And she told me that management had told her that only... Read more
Complaint from info@tissim.com on 05 May 2022 about Shoppers Drug Mart.
On Monday May 2nd'2022 I spoke on the phone with one of the Employees at the Pharmacy to ask this Lady who answered my call, how and when I should get my Second COVD19 Booster Shot at the Pharmacy,... Read more
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