RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 6, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Withheld funds

Complaint from Itmustbhim247 on 10 February 2021 about RushCard.

My funds were withheld by the company until I was able to provide information to verify that the account belong to me however my funds were never re-distribute it to me Read more

Comments: 0
Rating:

Locked my card since Feb 4this 2021 won't unlock it

Complaint from Jerbro on 10 February 2021 about RushCard.

Tried to transfer funds to wife's card an they locked my account. Chated with them several times. Have no phone. So I sent proof it was me. DMV ssi card, ssi benefits letter, sent 3 of my utilities Bill's... Read more

Comments: 0
Rating:

Card hackedblock

Complaint from Treece38fl on 06 February 2021 about RushCard.

Someone hacked one of my cards with rush card and they froze my account with all my funds on it. I got a new card in the mail and they still want allow me to transfer my funds to the... Read more

Comments: 0
Rating:

wont release my money or issue me a new card

Complaint from Hankrob on 04 February 2021 about RushCard.

my stimulus check was deposited on my card which expired on 112020 when i tried to get a new card issued to me they keep saying the information i provided don't match the records they had me send in my... Read more

Comments: 0
Rating:

Availabilityupdating info

Complaint from Aquarius on 01 February 2021 about RushCard.

It's VERY HARD to get a person on the phone when I call. Also there are a lot of cards on file that I used in the past. They are inactive and I want them removed. It's very confusing and... Read more

Comments: 0
Rating:

Miss money

Complaint from Lisa dozier on 31 January 2021 about RushCard.

I have a lot of trouble with rushcard every time I have a problem no one wants to help me can’t get no answer I have money missing off of my account Read more

Comments: 0
Rating:

They won't release funds

Complaint from MSexil on 27 January 2021 about RushCard.

I had my car for 8 years I get direct deposit to the car they ask for verification I gave verification four times already I have a ation number with the verification on it now that I tried to use... Read more

Comments: 0
Rating:

Locked Card

Complaint from Oscark957 on 26 January 2021 about RushCard.

I need to use my card immediately to access Government benefits to pay my bills. I need to speak to someone in person, not automated system. I need my card unlocked asap. I recently requested that no one be allowed... Read more

Comments: 1
Rating:

Negotiations of there customer

Complaint from Bigshug on 26 January 2021 about RushCard.

I can never talk with anyone my money are in this bank or been a week and still can't contact a representative about my issue Read more

Comments: 0
Rating:

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