RushCard complaint: rushcard will not let me change my address

Name: rushcard will not let me change my address
Item: RushCard
Author: Tammie

Open 9 Feb 2021 184 views Payment Providers

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Filed 9 Feb 2021 by Tammie

i called rushcard to change my address and to get a new card cause mine expired and they refuse to let me do it over the phone and tell me i can only do it online and i dont have a computer to do it with i got bills to pay and i need to get this fixed now

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Case details

Status: Open
Company: RushCard
Filed: 9 Feb 2021
Desired resolution: change my address so i can get a new card sent to me so i can access my money
Problem: Address change refused by phone
About: prepaid debit card

Progress

Filed
Company notified
Company replied
Resolved

9 Feb 2021 Complaint filed and published
9 Feb 2021 Message from Bizzy: we notified RushCard about this complaint.

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