Money's missing
Complaint from nishastar25@gmail.com on 06 March 2021 about RushCard.
1,043.20 Need be back in my account also say no credit check and need talk on phone not website to man y problem Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 12, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
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How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
I dont like how they operate because i send my documents 5 days in advance thats require for any deposit over 10k and they was accepted the same day i sent them so i dont see why they have my... Read more
Fraud at rushcard
Complaint from taylor6136 on 04 March 2021 about RushCard.
My name is kirk taylor 4293 ---- I have been emailing documents everyday for 4 days straight. I have emailed my electric bill 3 times, my cable bill 3 times, my social security card, my insurance, my birth certificate... Read more
Missing deposit
Complaint from reidr2 on 03 March 2021 about RushCard.
My tax return was posted to my account on the 23rd of February but I have not received it. I only received a email saying it was pending. I want my money and have no way to speak to anyone. Read more
Holding Funds
Complaint from Shatroya on 01 March 2021 about RushCard.
Hello I’m shatroya Primm I was supposed to receive my taxes return with rush card on Friday 02-26-2021. However they sent me a email and said I need to send my Tax return and show documentation. I did I sent it... Read more
Direct deposit hold
Complaint from B4THETHRONE on 01 March 2021 about RushCard.
My employer sent a direct deposit to my card. I have been with this company almost 8 years have always used rushcard. My deposit was bigger because it was a bonus they asked for documentation to prove who... Read more
Refuse to give me my tax return
Complaint from BunnyCrusher on 28 February 2021 about RushCard.
I have been told numerous times to send my tax forms to them. I have sent them my entire tax return numerous times and they keep saying I need to send it again in order to get my money. I've... Read more
Not get my new replacement card it been over month not received it. Read more
money each month has been taken out of my account. Just over night almost 200 was taken from me. 782 on the 24th, 100 dollars to t-mobile and13.48 to lift. Doesn't leave 482 dollars so where is... Read more
Direct Deposit
Complaint from Marv on 26 February 2021 about RushCard.
I have been with Rushcard for 3 years. Lately, my direct deposit has been posted at much later times then usual. It has always posted between 11:32 am EST and 11:48 EST. AGAIN, today, it is now... Read more
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