RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 28, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Can't change or update email

Complaint from Reneebarco on 28 March 2021 about RushCard.

The customer service keeps telling me they can't update my email but they have my information. I can't login in or change my login I no longer have that email. Everything that is sent I can't get like the code... Read more

Comments: 0
Rating:

Unauthorized

Complaint from cajones24 on 26 March 2021 about RushCard.

On March 12 there two unauthorized transaction I call them in and they cancel my card right away and send me another one.They send 3 documents that I filled and signed and fax back on 315, they said I would... Read more

Comments: 0
Rating:

Fraudulent charges

Complaint from Karmehlia on 24 March 2021 about RushCard.

I am writing again to let you know that I will be filing a formal complaint with the better business bureau and if I need to get my lawyers involved I will do that. Please do not think your service(or... Read more

Comments: 0
Rating:

Missing money

Complaint from Suzanne92 on 20 March 2021 about RushCard.

My name is Suzanne Chatman I'm filing a complaint against rushcard I'm using complaint.biz. I have been calling and emailing rushcard about my benefits and they telling me different stories about where my benefits that I receive every month. Last... Read more

Comments: 0
Rating:

Money

Complaint from Motherof6 on 16 March 2021 about RushCard.

I did a purchase online, the merchant sent all the information to to rushcard agent like the automatic email said. Rushcard still haven't put my money back on my card. VICTORIA HOOD Visa 5727 Exp: 072021 Amount: $290.08 Order DateFeb 24, 2021 Order 25588592. Rushcard sent me this ... Read more

Comments: 0
Rating:

Direct Deposit

Complaint from Jrock on 10 March 2021 about RushCard.

I had my unemployment check deposit on my rushcard that is not posted on the card I checked the account information on the unemployment direct deposit information and it is correct and the status said deposited on 392021 I want... Read more

Comments: 0
Rating:

Deposit

Complaint from Blackbarie4 on 08 March 2021 about RushCard.

I spoke to 4 different reps regarding my tax refund deposit and they all told me different information i understand that its over 10k....And was told to send documents that was require well i sent the documents in advance on... Read more

Comments: 0
Rating:

Took money off my card

Complaint from Nayjean on 06 March 2021 about RushCard.

They took 124.00 off my card with out my permission and when I log onto my account It won't let me. Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?