RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 3 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Stolen money

Complaint from Dsears on 01 May 2021 about RushCard.

I had to unauthorized charges on my account that I filed a dispute with, with rushcard card and after almost 30 days I received the incorrect amount about and I called and let them know that and now its been... Read more

Comments: 0
Rating:

Neigbor Cellular Plan

Complaint from cblockerahs34708@gmail.com on 30 April 2021 about RushCard.

I use Donnie Miller cell phone to activate the rush card it is not home phone over here 5622 Sapphire Cir and 52 Sapphire Cir Ellenwood GA 30294-3580 and he stated you should use your house phone i gave him... Read more

Comments: 0
Rating:

My money

Complaint from Shanese227 on 08 April 2021 about RushCard.

I received a email from rush card service telling me they deposit 2800.00 my rush card and the money is not there I called and tried to every single thing to get my money Read more

Comments: 1
Rating:

Card declined

Complaint from deborac on 06 April 2021 about RushCard.

Please respond my card was declined at walmart 422021 for $100. When I have $1400.00.I need to know why because there was no purchase???? (803)463-3997 asap. Read more

Comments: 0
Rating:

UNAUTHORIZED PURCHASES

Complaint from JOHNLP on 05 April 2021 about RushCard.

UNAUTHORIZED PURCHASES. I HAVE SENT AT LEAST 8 LETTERS OUTLINING THE PROBLEM SINCE FEB. 2020 BUT HAVE HAD ZERO RESPONSE FROM RUSH CARD. Read more

Comments: 0
Rating:

Money missing every week

Complaint from HiMyNameIs on 03 April 2021 about RushCard.

I've been with Rushcard for around 5 years. I've had problems with getting ahold of customer service about my account EVERY TIME!! I've had money disappear from my account numerous occasions and have tried to get record of my bank... Read more

Comments: 0
Rating:

My $ 1400.00

Complaint from Haneffa4 on 02 April 2021 about RushCard.

I have been trying to talk to someone from rush card about a deposit i haven't received. The IRS deposited $ 1,400.00 to my account but it never get post. They deposited the money in my account on March 17,... Read more

Comments: 0
Rating:

Scamming

Complaint from Devingiles79 on 31 March 2021 about RushCard.

Trying to order a card. No one let me speak with manager. And wouldn't put my information in the system. I've mailed all ny information and Nov one is helping me. And she called me a bitch Read more

Comments: 0
Rating:

Unauthorized Transaction

Complaint from cajones24 on 28 March 2021 about RushCard.

On March 11 there was two unauthorized transaction. Phone company took out 46.00 instead of 30.00 and someone (believe my landlord) stole my card and pin out of my wallet and debited my account for 223.00 and replaced the... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?