While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 10, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 39 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from SandiM on 05 December 2022 about Etihad Airways.
Today is the 6th December 2022 On 2nd November 2022 I sent in a Feedback regarding a missed flight due to Italy National airline strike which I was not advised of, from Bari (BRI) to Rome but have not received... Read more
Complaint from Tahi on 01 December 2022 about Etihad Airways.
My flight number was EY 101, which suppose to depart on 26th at 9:45 from abu dhabi to JFK. But was late for 6 hours. And my next flight was EY 8290 from JFK to buffalo which suppose to depart... Read more
Complaint from RAMESHA BHASKARAN on 26 November 2022 about Etihad Airways.
MY BOOKING NO IS EYKKSPJK AND WHEN ARRIVED IN TORONTO FROM COLOMBO SRILANKA WITH MY WIFE 4 BAGS 1 OF MY BAGS DAMAGED AND WAS WRAPPED IN ETHIHAD CELOPAPER.I THOUGHT IT WAS DONE FOR SECURITY REASONS BUT WHEN COMMING HOME... Read more
Complaint from Belgium on 24 November 2022 about Etihad Airways.
Booking Reference: LXFBQB Ticket no: 6072143688468 6072143688469 Etihad Loyalty no. 500037173661 Dear Sirs, The complain is about our return flight from Lahore to Amsterdam via Abu Dhabi. In Pakistan I was sick and needed medical attention. Due to medical reasons we (my self ... Read more
Complaint from mohanty on 21 November 2022 about Etihad Airways.
baggage No-0279298744 travel date 18 june 2022, claim - 2207142313494, i do contact your customer service every week. no result , i ran from airport to airport but no outcome. i spend lot of money by phone call from abroad,... Read more
Complaint from Sirpa on 20 November 2022 about Etihad Airways.
I have worst experience with Etihad Airlines. I booked a ticket from Paris, France(CDG) to Bengaluru, India with Etihad Airways on coming 02122022. It start at 9:30 in CDG and reached AbuDhabi AUB at 19:10 and again start to BLR at... Read more
Complaint from Maryam.k on 13 November 2022 about Etihad Airways.
Hi! With booking reference CNJZLY, I landed an hour ago at Abu Dhabi airport from YYZ after almost 13hrs flight and there were two ladies on the transfer desks who were so rude to me when I asked them for... Read more
Complaint from Odiola on 09 November 2022 about Etihad Airways.
The airline changed my flight time twice and made my layover to be 9 hours. When we contacted them in the United States they informed us that we can get hotel accommodation by asking for it once we check in... Read more
Complaint from Udikantz on 08 November 2022 about Etihad Airways.
I have used etihad phone call center to exchange a ticket, i received help to book a new ticket after few days i have notice that my tickets has significant amount of lay over wait time in connection flight (... Read more
Complaint from Umair1980 on 13 October 2022 about Etihad Airways.
With reference to booking number (GHEWFV) was supposed to travel from Riyadh to Karachi with my family today(7-10-2022), 6 passengers. I requested assistance in my booking for my father due to his old age, the staff at Air Port didn't allowed... Read more
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