While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 41 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Farooq on 12 October 2022 about Etihad Airways.
On the way to home i accidentally forgot my wallet in back pack, which were not allowed to hand carry as it has 2 kg extra weight. As i have no other baggage so compelled to book back pack. When... Read more
Complaint from 100096311313 on 11 October 2022 about Etihad Airways.
I have upgraded my economy ticket (AUH-VIE) on 14-10-2021 to Business Class with 56,710 miles. the ticket was changed and Etihad ed by their call centre (records can be checked) that miles cannot be refunded but can be used to... Read more
Complaint from Anj on 10 October 2022 about Etihad Airways.
We went to Dubai last may 2021 and Etihad cancelled our flights to Manchester 3 times .it was costing us huge money in hotels food etc .then in august they said they would fly us to london not Manchester which... Read more
Complaint from Klementina on 10 October 2022 about Etihad Airways.
Dear, I was flying from Paris, France to Abu Dhabi, UAE with Etihad, I booked economy ticket for 430€. In the airport I did also tax free with all the original packages, after I did check in with Etihad and first... Read more
Complaint from Waman on 02 October 2022 about Etihad Airways.
My son traveled with Etihad airways Doha-Abudhabi-Dhaka as a student. It was his first visit to a new country, an unknown place. He received his luggage after two days. He stayed two days in the hotel. When we tried to... Read more
Complaint from VTA on 30 September 2022 about Etihad Airways.
On our flight to Maldives in May, our luggage was damaged, we informed the reps at Male Airport, got appropriate paperwork and told to file a claim on Etihad. On our return to London, once again the same luggage was... Read more
Complaint from M Shahzad on 19 September 2022 about Etihad Airways.
At the counter number 12 the lady she was dealing with us was Tabassam she was so rude and demanding bribe about more than one hundred thousand of Pakistani Rupees to clear our luggage that was 7KG over limit and... Read more
Complaint from Elton on 18 September 2022 about Etihad Airways.
MY SON ELTON ELVIS D'MELLO HOLDING THE AIRLINE PNR YMTUJV FLYING FROM KWI-AUH-KUL. HALT IN AUH FOR 10 HRS. DOES HE GET A PLACE TO REFRESH HIMSELF AS A POLICY IT IS THAN FOR 10 OR MORE THAN 10... Read more
Complaint from Suba Sivasamy on 08 September 2022 about Etihad Airways.
My daughter (aged 14) travelled through Etihad Airlines from Chennai (MAA) to Chicago (ORD) on 03 Aug 2022. At Chennai Airport, the Etihad staff compelled her to check-in the cabin bag though it contained valuables like silver jewelry, silver plate,... Read more
Complaint from Customer booking was HBFCQC on 30 August 2022 about Etihad Airways.
Flight EY26 LHR to Abu Dhabi brought forward 5 hrs on 1st August Flight EY450 Abu Dhabi to Sydney delayed by 5 hours on 2nd August . Total stay in transit 14 hrs ! Read more
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