My complaint:
MY SON ELTON ELVIS D’MELLO HOLDING THE AIRLINE PNR YMTUJV FLYING FROM KWI-AUH-KUL. HALT IN AUH FOR 10 HRS. DOES HE GET A PLACE TO REFRESH HIMSELF AS A POLICY IT IS THAN FOR 10 OR MORE THAN 10 HRS. AIRLINES PROVIDE A LOUNGE FACILITY.
Suggested solution:
CAN HE A LOUNGE FACILITY
