While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Etihad Airways over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with Etihad Airways? Submit your Etihad Airways complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 42 complaints about Etihad Airways over the last 12 months. The graph below shows a monthly breakdown.
Curious about Etihad Airways's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Etihad Airways. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Etihad Airways by calling 1-877-690-0767. If you want to reach out to Etihad Airways through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Latsun on 02 March 2024 about Etihad Airways.
Very rude behaviour at the check in counter. Always flying by ithihad business class this is not acceptable and I am waiting and did not utter a word . But the person is not polite and behaved rudely . Read more
Complaint from Bhuti on 17 January 2024 about Etihad Airways.
Sir I booked ticket twice and called the customer care many times they keep saying paying you soon but till now no response could u please refund my amount of 1200€ reference fxdxkh 1 I paid by bank and... Read more
Complaint from Shanjr on 11 January 2024 about Etihad Airways.
I booked a ticket in Etihad. I had to cancel the flight due to an advancement in my exam schedule so I have to leave earlier than expected. I was supposed to get a refund of about 350 euros. But... Read more
Complaint from parina12 on 04 January 2024 about Etihad Airways.
Hi, I was travelling from Melbourne to Ahmedabad by Etihad Airways. During this flight, the air hostess served me spoiled or stale food. I ate 3–4 spoons out of it, and it was bad in taste and very sticky, so I... Read more
Complaint from AGopi on 30 December 2023 about Etihad Airways.
I have paid for seats at front row as I'm travelling with my infant baby and wife. They simply changed those seats and now I cannot sit with my family and seats are randomly assigned. Etihad, this is really in-human... Read more
Complaint from Ash.... on 02 December 2023 about Etihad Airways.
I purchased a ticket for travel from Bangalore to Abu Dhabi with Etihad, and then from Abu Dhabi to Canada with Royal Jordanian. Prior to my journey, I sought clarification on the need for a transit visa during the layover... Read more
Complaint from Ganesh bhukya on 28 November 2023 about Etihad Airways.
I traveled from India to London on November 20th, 2023 through Etihad Airways - EY 19.When I arrived in London, I noticed that one of my baggage wheels was missing. Read more
Complaint from jady.lopes on 21 November 2023 about Etihad Airways.
Firstly, I would like to complain about not being able to fill the online feedback and their feedback email isn’t longer used hence I’m trying to reach through different platforms. My name is Jady and I am writing to express... Read more
Complaint from Srini on 15 November 2023 about Etihad Airways.
I had ed ticket from Tampa to Hyderabad (India) partnered with Jet blue and Etihad airways. 11/11/23 when I was at TPA jet blue did not boarded my flight in-spite I had e-ticket which was ed. They rescheduled my flight... Read more
Complaint from Barnaby on 10 November 2023 about Etihad Airways.
I contacted etihad many times for money back for unused tickets. In first etihad recognised my claim but said is to early to return the money. Later etihad saying to contact agent (direct flights / studentuniverse). But when contacted agents,... Read more
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