Turkish Airlines Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Turkish Airlines over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

Turkish Airlines complaint process

Do you have a dispute or had a bad customer experience with Turkish Airlines? Submit your Turkish Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Turkish Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Turkish Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Turkish Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Turkish Airlines complaints chart

We have received 16 complaints about Turkish Airlines over the last 12 months. The graph below shows a monthly breakdown.

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Turkish Airlines complaint statistics

Curious about Turkish Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

53
Total complaints
52
Open Complaints
0
Complaints pending
1
Complaints resolved
1.2
/10 53 ratings

How to contact the customer service of Turkish Airlines?

Below, you will find the contact information for the complaint department of Turkish Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-874-8875
Contact form:

You can contact the customer service of Turkish Airlines by calling 1-800-874-8875. If you want to reach out to Turkish Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Turkish Airlines reviews: (53)

Authentic experiences shared by our community for your benefit.

Worst experience with Turkish Airlines

Complaint from yasmine na on 07 November 2023 about Turkish Airlines.

Our flight got delayed in Beirut making us miss the connecting flight in Turkey causing us to have to stay the night and forced to purchase a visa for 5 peaople costing us $350USD to go stay at the hotel... Read more

Comments: 0
Rating:

worst flight ever for 3200$

Complaint from Ekaterina on 05 November 2023 about Turkish Airlines.

We were flying from Buenos Aires to Istanbul with transfer in San Paulu. Half of the plane was filled with some footbal fans, who were singing and shouting during the flight. While the plane has not yet taken off we asked... Read more

Comments: 0
Rating:

Poor service special service air clinic

Complaint from Natpit@bk.ru on 20 September 2023 about Turkish Airlines.

U78SUM. Tk477213232 13/9/23 London Istanbul London Moscow when I arrived to turkey special service (air clinic )I should have been taken me to the connecting flight to Moscow but they were so slow that I missed my flight... Read more

Comments: 0
Rating:

Delays

Complaint from amnon111@gmail.com on 11 August 2023 about Turkish Airlines.

In on vacation 2 flights was delayed. One was overbooked, shame. We lost one day of vacation. We lost $460 on car rental that we couldn’t get on time. We, the whole family will never use Turkish air. Read more

Comments: 0
Rating:

Remboursement de 160 Dollar

Complaint from Kone ibrahim on 26 July 2023 about Turkish Airlines.

J'ai achete un extra valise que Je n'ai pas utilise et la compagnie doit me rembourser et depuis bientot un mois Je cours deriere cette somme. J'ai appele Je me suis meme rendu a l'aeroport mais ca n'a rien donne Read more

Comments: 0
Rating:

Turkish Airlines lost my luggage

Complaint from katherine.bublik on 20 July 2023 about Turkish Airlines.

I had a bad experience with Turkish Airlines. At the end of May I traveled from Panama to Istanbul (TK0904) and from Istanbul to Belgrade (TK1081). Upon arriving to Belgrade Nikola Tesla Airport I noticed that my luggage had not... Read more

Comments: 0
Rating:

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