My complaint:
I HAVE NOT RECEIVED MY LUGGAGE ON THE FLIGHT 10.10.2022 FROM CAIRO TO ISTANBUL
5 DAYS AFTER I RECEIVED THE LUGGAGE
AS SOON AS I RETURN FROM THE TRIP I APPLIED TO REQUEST COMPENSATION FOR MY EXPENSES INCURRED. 5 MONTHS LATER I RECEIVED A NOTIFICATION THAT THEY WILL NOT PAY MY EXPENSES BECAUSE I DID NOT APPLY ON TIME. HOW MUCH FALSE AND LACK OF RESPECT FOR THE CUSTOMER, WHEN THEY HAVE SINCE OCTOBER 23 ALL MY DOCUMENTS
Suggested solution:
THEY DIDN'T RESOLVE MY COMPLAINT. IT IS THE WORST AIRLINE TO TRAVEL FOR THE SATISFACTION OF THE PASSENGER
